What are the responsibilities and job description for the Senior Salesforce Support Analyst position at Hirextra?
Job Details
Job Description
Skills / Experience
- 5 years of technical support experiences in Salesforce, SaaS architecture design, CRM workflow configurations, SQL and data integration
- 3 years of experience in people management/team supervision in software development; Ideally in Biotech/Pharma/CRO
- Proficiency with Salesforce data loader, workflow configurations, object permission setup, and MS Office
- Prior experiences in design, build, test and deploy application configuration and integration changes using Salesforce's Copado DevOps platform
- Ability to analyze the business requirements and document system changes into design specifications, integration specification, installation procedures, and development summary report
- Salesforce Admin Certificate; Prior experience in ServiceNow/SPARC, Azure, and IDM; Knowledge of GxP and Computer System Validation process
- Excellent documentation skills; Proven analytical and problem-solving skills; Ability to quickly adjust to new technologies, workflows, and environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $120,000 - $130,000
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