What are the responsibilities and job description for the Customer Service/Sales Representative position at HiRise Smoke and Tobacco?
Job Summary
We are seeking a motivated and dynamic Customer Service/Sales Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support while also driving sales through effective communication and relationship-building. The ideal candidate will possess strong customer service skills, be comfortable with cash handling, and have the ability to analyze client needs to offer tailored solutions.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and efficiently.
- Handle cash transactions accurately and responsibly.
- Communicate effectively with clients to understand their needs and provide appropriate solutions.
- Engage in outbound calling to follow up on leads and promote products or services.
- Maintain accurate records of client interactions and transactions in our computerized system.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
- Assist in office tasks as needed, ensuring a smooth operational flow.
Qualifications
- Proven experience in customer service or sales roles is preferred.
- Strong cash handling skills with attention to detail.
- Excellent communication skills in English; multilingual abilities are a plus.
- Proficient in using computer systems for data entry and analysis.
- Ability to analyze client needs and recommend suitable products or services.
- Positive attitude with a strong desire to help customers succeed.
- Ability to work independently as well as part of a team in a fast-paced environment.
Join us in delivering exceptional service while contributing to our sales goals!
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Shift:
- Evening shift
- Night shift
People with a criminal record are encouraged to apply
Ability to Commute:
- Immokalee, FL 34142 (Required)
Ability to Relocate:
- Immokalee, FL 34142: Relocate before starting work (Preferred)
Work Location: In person
Salary : $30,000 - $40,000