What are the responsibilities and job description for the Systems Administrator position at Hirschbach?
The Systems Administrator is responsible for managing and optimizing Hirschbach’s hybrid infrastructure, including Azure cloud services, on-premise technologies (VMware, V7000), and enterprise backup and telephony systems. This role ensures high availability, performance, and security of systems critical to business operations. The ideal candidate is a hands-on, self-driven professional capable of taking full ownership of the environment and driving improvements across systems, connectivity, backups, and telephony.
What You Will Be Doing
System Administration & Infrastructure Management
Technical Knowledge
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.
With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.
What You Will Be Doing
System Administration & Infrastructure Management
- Administer, monitor, and optimize systems across both Azure cloud and on-prem environments.
- Manage VMware vSphere clusters, virtual machines, snapshots, templates, and V7000 storage.
- Maintain and support Active Directory, DNS, DHCP, Group Policy, and Windows Server environments.
- Oversee Microsoft 365, Azure AD, and Entra ID configurations and policies.
- Maintain hybrid connectivity between Azure and on-premise environments.
- Collaborate with Network Engineering to support connectivity and network health. Assist with basic troubleshooting of access or performance issues.
- Administer the 8x8 enterprise telephony platform, including number provisioning, user setup, and call flow configurations.
- Own and manage enterprise backup and recovery operations using Rubrik.
- Configure, monitor, and optimize backup jobs for cloud and on-prem systems.
- Define and enforce retention, RPO, and RTO policies.
- Perform routine test restores and support recovery operations when needed.
- Ensure backup compliance and readiness for disaster recovery scenarios
- Apply OS-level patches and system hardening policies to maintain a secure baseline.
- Monitor system logs and endpoint vulnerability reports, escalating critical findings.
- Partner with Security and Compliance teams to support audits and incident response, as needed.
- Respond to infrastructure-related incidents, alerts, and requests in a timely manner.
- Perform root cause analysis and corrective actions for recurring issues.
- Maintain infrastructure documentation, diagrams, and runbooks.
- Partner with Technology, Security, and Support teams to ensure seamless service delivery.
- Clearly communicate technical issues and project updates to both technical and non- technical audiences.
- Participate in cross-functional projects to implement and optimize infrastructure solutions.
Technical Knowledge
- Strong experience with VMware, Azure, Microsoft 365, Windows Server, and networking fundamentals.
- Proven ability to manage and troubleshoot enterprise backup systems, Rubrik experience strongly preferred.
- Familiarity with V7000 storage, hybrid AD environments, and cloud telephony platforms (8x8 or similar).
- Scripting knowledge (e.g., PowerShell, Azure CLI) is a plus.
- Ability to diagnose complex infrastructure issues and implement practical, long-term solutions.
- Experience performing root cause analysis and proactive system monitoring
- Excellent communication and interpersonal skills, especially when supporting internal teams.
- Patient and responsive when handling time-sensitive issues.
- Strong sense of ownership, accountability, and follow-through.
- Organized, detail-oriented, and able to manage multiple tasks in a fast-paced environment.
- Eagerness to learn and adapt to emerging technologies.
- Opportunities to earn bonus incentives!
- Full comprehensive benefits plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary elections!
- 120 hours of PTO on your first day!
- 160 hours of work from home time after 6 months of employment!
- 401(K)
Founded in 1935, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature-sensitive freight across 48 states. Today, the organization generates $1 billion in revenue and has become the 2nd largest refrigerated carrier in North America with company headquarters in Dubuque, Iowa. Hirschbach strives to provide the highest level of service in the industry, offering a breadth of services including Dedicated, Over the Road, Expedited, Entertainment, and Logistics Solutions.
With a tenured history and vision for the future, our company culture drives us to be the best in the business, grounded in our All In To Win values. One key to trust is having a pool of talent and resources who are exceptionally competent, capable, and passionate for serving results to our customers.
