What are the responsibilities and job description for the Claims Examiner-1st Party Property position at Hiscox Ltd?
Job Type : Permanent
Build a brilliant future with Hiscox
Bring your Passion and Enthusiasm to our Team! We are a fun, innovative and growing Claims team where you'll get the opportunity to learn multiple insurance products and interact with business leaders across the organization.
The Team
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
The Role
The Claims Examiner adjudicates assigned claims within given authority and provides operational support to the claims team. This person also :
- Adjusts and resolves moderate claims that includes all phases 1st Party commercial claims for our Property Team
- Accurately reviews and assesses coverage for all losses
- Completes full in depth investigations to confirm how coverage is relevant and applies it to the loss
- Manages smaller business income losses and the period of restoration
- Accurately documents claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities
- Accurately assesses reserves for indemnity and expense payments
- With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
- Drives 1st Party Best Practices to manage expense and exposure on losses
- Has a high level of customer service
- Identifies suspected fraudulent claims and tracks with special investigations unit
- Participates in Claims Projects as needed
Requirements
Additional Factors Considered
What Hiscox USA Offers
About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.
We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.
Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.
About Hiscox US
Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.
Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities - New York, Atlanta, Dallas, Chicago, Los Angeles and San Francisco. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
You can follow Hiscox on LinkedIn, Glassdoor and Instagram (@HiscoxInsurance).
Please note that this position is hybrid and requires working in office a minimum of two (2) days per week. Position can be based in any of the following locations :
Salary range : $70k-$85k
LI-AJ1
Work with amazing people and be part of a unique culture
Salary : $70,000 - $85,000
