Job Type : Permanent
Build a brilliant future with Hiscox
The Team :
The US Claims team at Hiscox is a growing group of professionals working together to provide superior customer service and claims handling expertise. The claims staff are empowered to manage their claims within given authority to provide fair and fast resolution of claims for our insured and broker partners. With strong growth across the US business, the Claims team is focused on delivering profitability while reinforcing Hiscox's strong brand built on a long history of outstanding claims handling.
The Senior Claims Examiner adjudicates assigned claims within given authority. Duties include, but are not limited to :
- Resolves moderate to complex claims that includes all phases of litigation
- Documents claim files per Best Practices
- With minimal supervision, drafts coverage letters, including reservation of rights and denial letters
- Timely sets reserves
- Provides exceptional customer service
- Identifies emerging exposures and claims trends
- Drives litigation to manage deployment and utilization of defense counsel
- Identifies suspected fraudulent claims and refers to special investigations unit
- Participates in Claims Projects as needed
- Participate in reserving roundtables and pre-trial roundtables
Requirements :
6 years of claims handling experience.A JD from an ABA accredited law school and litigation practice may be considered as a supplement to claims handling experienceAdvanced knowledge of claims analysis In depth knowledge of standards for claims documentation and legal filingsProven ability to actively and effectively negotiate settlement of moderate to complex claimsExperience in mentoring and training other claim professionalsAdvanced analytical skillsStrong verbal and written communication skillsActive insurance adjuster's license B.A. / B.S degree from an accredited College or University preferredAdditional Factors Considered
Subject matter expertise Mediation, arbitration or trial attendance Demonstrated take charge attitude and ability to work with minimal oversight within their authority levelsIdentifies and suggests improvements to processes within the claim department and raises with managerDemonstrated steps taken toward additional certifications by an approved authority such as a CPCU, ARMS or AINS designationWhat we offer
401(k) with competitive company matchingComprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)Company paid group term life, short- term disability and long-term disability coverage24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO daysPaid parental leave4-week paid sabbatical after every 5 years of serviceFinancial Adoption Assistance and Medical Travel Reimbursement ProgramsAnnual reimbursement up to $600 for health club membership or fees associated with any fitness programCompany paid subscription to Headspace to support employees' mental health and wellbeing2023 Gold level recipient of Cigna's Healthy Workforce Designation for having a best-in-class health and wellness programDynamic, creative and values-driven cultureModern and open office spaces, complimentary drinksSpirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA FoundationSalary Range $85,000 - $110,000
Please note, this position is hybrid and requires working in office two (2) days per week. Position can be based in the following locations :
Atlanta, GAChicago, ILHartford, CTManhattan, NYScottsdale, AZLI-AJ1
Work with amazing people and be part of a unique culture
Salary : $85,000 - $110,000
