Coordinator 2, EMERGE

JOB SUMMARY

Assists the Director, EMERGE in implementing EMERGE-HISD, a program to increase the number of HISD students who successfully attend and graduate from selective colleges and universities. Manages a team of EMERGE specialists in initiatives related to college readiness and student college attendance.

MAJOR DUTIES & RESPONSIBILITIES

• Manages a team of program managers in the district’s EMERGE initiative to promote college readiness and the successful attendance of HISD graduates at selective colleges and universities.
• Develops, implements, and provides ongoing assessment of strategies to identify and support students who can succeed at selective colleges and universities.
• Coordinates the EMERGE program student recruitment for designated areas
• Oversees staff recruitment, selection and retention efforts.
• Collaborates with departments, school leadership, and EMERGE staff to develop plans to support college-bound students. 

MAJOR DUTIES & RESPONSIBILITIES CONTINUED

• Oversees EMERGE programming at school sites to ensure that selective college acceptance and graduation goals are met.
• Develops training and support for managers, school staff, and other stakeholders, promoting college readiness efforts and departmental best practices.
• Supervises the implementation of EMERGE events, including college visits, New Student Orientation, Senior Celebration, financial aid workshops, etc..
• Performs other job-related duties as assigned.

EDUCATION

Bachelor’s Degree

WORK EXPERIENCE

5 to 7 years

Professional experience in an academic setting
Experience in college counseling, teaching, or college admissions at an institute of higher education
Personal or professional experience at a selective college or university
Prior experience as a manager at EMERGE, or similar program, with above average results

SKILL AND/OR REQUIRED LICENSING/CERTIFICATION

Microsoft Office

LEADERSHIP RESPONSIBILITIES

Work Leadership. Regularly provides project management or team leadership to a group of two or more employees but does not have formal supervisory responsibility. Leading and directing is restricted to monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties they are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT

Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.

BUDGET AUTHORITY

Compiles and organizes data and figures.

PROBLEM SOLVING

Decisions are made on both routine and non-routine matters with some latitude but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas. 

IMPACT OF DECISIONS

Decisions have considerable impact to multiple divisions or the organization causing risks or improvements to relationships, significant efficiencies, or delays in operations, and/or significant financial gains or expenses. 
Errors are serious and difficult to discover, normally involve decisions not subject to detailed review and will result in excessive costs and/or significant project delays. 

COMMUNICATION/INTERACTIONS

Collaborate and solve problems – works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers. 

CUSTOMER RELATIONSHIPS

Leads others in the resolution of highly sensitive and confidential issues on behalf of the department. Acts as a trusted advisor and becomes involved in the customer's decision-making process including presenting alternatives and information and applying persuasion and negotiation skills in the resolution of problems. Monitors customer service standards.

WORKING/ENVIRONMENTAL CONDITIONS

Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift less than 45 pounds.