What are the responsibilities and job description for the Provider Relations Representative position at Hispanic Care Coordinators Inc.?
Overview
We are seeking a Customer Relations Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support in a medical office setting.
Duties
- Handle incoming calls and inquiries with professionalism and courtesy
- Perform data entry tasks accurately and efficiently
- Communicate effectively in English, both verbally and in writing
- Assist customers in a bilingual capacity, particularly in Spanish if possible
- Utilize medical terminology appropriately
- Navigate computerized systems to access and input information
- Collaborate with the team to ensure seamless customer service experience
Experience
- Prior experience in customer service is preferred
- Familiarity with medical office operations is a plus
- Proficiency in phone etiquette and handling customer inquiries
- Strong data entry skills
- Ability to communicate effectively in English and Spanish is advantageous
Job Type: Full-time
Pay: $15.00 - $16.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Spring Hill, FL 34606 (Preferred)
Work Location: In person
Salary : $15 - $16
