Bilingual Resident Service Coordinator - Spanish

The Resident Services Coordinator (SC) works to empower residents to be as self-sufficient as possible. The SC will provide information and referrals that focuses on housing success, crisis intervention, employment, education, and health and safety. The SC maintains a mutually respectful collaborative relationship with Property Management and works proactively to decrease the number of notices that result in evictions. The SC employs proper Landlord/Tenant and Fair Housing Law Practices and Policies.

ESSENTIAL JOB FUNCTIONS Include The Following.

• Provides general service management including intake, education (services available and application procedures) and referral of residents to service providers in the general community. These social services may include
• Counseling
• Financial assistance
• Home health aides
• homemakers
• meals-on wheels
• other needed services
• preventive health screening
• transportation
• Develop a Resource Directory that includes a listing of state and/or local service providers that residents can contact for assistance. Examples include services to families, children, individuals who are elderly, persons with disabilities, and emergency assistance. Frequently, state and local governments can also provide a listing of non-profit agencies they contract for services.
• Sponsor educational events that can include subjects relating to health care, agency support, life skills, referral sources, and others.
• Facilitate the formation of resident associations within the property if the residents are interested. The formation of these groups assists the residents in planning social events, organizing activities, and discussing daily life issues.
• Monitor the ongoing provision of services from community agencies and keep the case management plan current with the progress of the individual. Manage the provision of supportive services where appropriate.
• Serve as a liaison to community agencies, network with community providers, and seek out new services available to the residents.
• Assist the residents in building informal support networks with other residents, family, and friends.
• Other duties may be assigned
  
  

Minimum Qualifications

• A bachelor’s degree in social work or a related field is preferred.
• Minimum three years’ experience in social service delivery with elderly and/or family populations.
• Excellent human service planning skills and ability to engage a broad spectrum of community members in planning efforts.
• Strong background in working with lowincome individuals.
• Experience in working with individuals with addiction, mental, physical, and developmental disabilities.
• Knowledge of sexual and domestic violence.
• Group facilitation, conflict resolution and mediation skill is preferred.
• Good working knowledge of Microsoft Suite (Outlook, Word, Excel, Publisher) computer programs and volunteer management techniques.
• Possess strong verbal, written and interpersonal communication skills.
• Good organization skills.
• Sensitivity and ability to relate to people from diverse lifestyles and cultures.
• Bilingual in Spanish may be required depending on resident demographic needs.
• Vehicle, driver’s License, and insurance is required.
  
  

Competitive salary and benefits including medical, dental, vision, paid vacations & holidays

EOE