Business Analyst / Project Manager

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .

We Are :

Accenture Marketing Operations is the global managed services arm of Accenture Song. We activate and optimize hyper-relevant, data-driven, brand experiences to deliver breakthrough marketing-led growth, cost effectively, across all digital consumer touchpoints and channels.

Advance your career in a fast-accelerating digital marketing agency on track to transform the industry and dominate the market. Disrupt, innovate, and change the way frictionless marketing strategy is delivered to clients at scale. Deploy new technologies and data-driven insights. Transform the performance of leading brands. Grow alongside our global talent network. Join Accenture Marketing Operations.

You Are :

As the Business Analyst / Project Manager you will leverage existing processes and provide leadership and support for client projects impacting Digital Servicing Communications including email, SMS texts and push notifications. The Business Analyst will ensure adherence to project milestones, business deliverables and governance requirements, with a focus on controls, along with strict adherence to Servicing Communications standards and guidelines.

The ideal candidate will be familiar with or able to quickly learn Servicing Communications at a detailed level, across LOBs and business units. All analysts in this role are expected to be able to take on any project requested, whether agile or waterfall, large plan of record or relatively small maintenance scale.

The Work :

• Model Forward Compatibility
• Drive creation and deployment of Communications and customer experiences with agility and quality
• Engage with cross functional teams
• Partner with Strategy Communications team to improve servicing communications which drive customer engagement
• Influence and apply Digital First strategy
• Secure approvals from Legal and Compliance stakeholders and document accordingly
• Secure Spanish translation where needed and document accordingly
• Influence adherence to project calendar and critical toll gates to ensure timely delivery with quality and control
• Manage change and ensure control policies are followed and documentary evidence is retained per policy

Here's what you need :

Bonus points, if :

Travel :

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Annual Salary Range

California $54,900 to $131,300

Colorado $54,900 to $113,400

District of Columbia $58,400 to $120,800

Illinois $50,800 to $113,400

Minnesota $54,900 to $113,400

Maryland $50,800 to $105,000

New York $50,800 to $131,300

Washington $58,400 to $120,800

Requesting an Accommodation

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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We work with one shared purpose : to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.

At Accenture, we see well-being holistically, supporting our peoples physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. Were proud to be consistently recognized as one of the Worlds Best Workplaces.

Join Accenture to work at the heart of change. Visit us at www.accenture.com .

Salary : $54,900 - $131,300