Business Architecture Manager

Business Architecture Manager (Accenture LLP; Mountain View, CA): Accenture LLP has multiple openings for the position of Business Architecture Manager in Mountain View, CA, and the job duties are as follows:

• Define, analyze, solve, and document the business requirements and processes for Accenture or our clients program/project specifications and objectives.
• Develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques.
• Gather and analyze information to define and review project specifications and requirements.
• Write functional specifications using cases and requirements that describe the necessary system changes or new system features.
• Develop strategy and functionality, and demonstrate functional solutions to business, IT client, and the development team.
• Provide functional support to the development team to use the functional specifications and requirements to develop technical solutions.
• Identify and assess complex problems, and create solutions that require in-depth evaluation of variable factors and will be implemented by the team.
• Act independently to determine methods and procedures on new assignments, and make decisions that impact the team through regular consultation with senior management.
• Adhere to strategic direction set by senior management.

BASIC QUALIFICATIONS:

Must have a bachelors degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Engineering, or related field, plus 5 years of experience in the IT consulting industry. In lieu of a bachelors degree, employer will accept 2 additional years of experience in the IT consulting industry.

Must have 3 years of experience in each of the following:

• Architecting, configuring, coding, testing, or deploying ServiceNow applications for global customers, including IT Service Management and Asset Management;
• Implementing and utilizing ServiceNow Scoped Application, Service Request, Incident, Change, Problem, or Workflows;
• Upgrading and migrating on-premise applications, databases, and servers to ServiceNow platform using ServiceNow core products solutions;
• Designing, developing, documenting, and supporting ServiceNow applications;
• Gathering requirements and working with offshore team members and onsite process architects for coordination and day-to-day delivery of projects;
• Overseeing senior onshore stakeholders, providing status updates, communicating risks and issues, and obtaining senior stakeholder guidance;
• Defining and implementing ITIL processes for IT support;
• Strategizing with clients on future-ready application projects to build and optimize user experience on Portal and Mobile applications using ServiceNow;
• Managing day-to-day operations, including SLA tracking, reporting utilizing ServiceNow, and defect tracking utilizing Azure DevOps; and
• Utilizing ServiceNow Delivery for global customers.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

Pursuant tothe California Transparency Bill,the offered wage for thisroleis $194,792.00 per year.

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