Delivery Lead - Technology

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At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This is an exciting opportunity to join Enterprise Payments Technology (EPT) and be part of a dynamic and fun team with amazing leadership. EPT is a global payments team which provides a wide range of financial platforms and services. EPT is made of core payment business technology functions including Merchant Solutions, Card Issuing, Digital Wallets, Transfers, Liability Payments and Settlement. EPT facilitates the movement of roughly $693 trillion through the processing of approximately 18.8 billion transactions a year to more than 66 million consumer/small business relationships and 2 million wealth management clients. The Merchant Business Software Suite (MBSS) team is responsible for the delivery of a largescale, multi-year program to provide a scalable and customizable point-of-sale software across a broader set of industry verticals. The initiative arises from a recent strategic acquisition to broaden the Banks Merchant Services capabilities.

This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the clients expectations in terms of the functionality, quality, timeline, and cost.

Required Qualifications:

• Coordinate and facilitate routines to support delivery (for example, kick offs, status reviews, stakeholder meetings, change controls, tollgates, and so on).
• Plan and coordinate delivery and dependencies across multiple teams.
• Facilitate dependency management/risk management /impediment removal for the defined deliverables.
• Promote /facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
• Gather/facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
• Ensure deliverables comply with Enterprise Change Management standards.
• Support resource planning for delivery/execution.

Desired Qualifications:

• Merchant Services Experience
• Payments Experience
• Point of Sale Experience
• Bank of America Change Management Experience

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

Hours Per Week: