Director, GenAI Program Management, Innovation Labs - New York (Hybrid)

Job Description

Citi Innovation Labs is a global network of innovation centers focused on delivering cutting edge solutions to all of Citis lines of business.

Our Mission is to create a competitive advantage for our clients, manifested as change in the way they operate, by providing innovative technological solutions with strong client engagement, from idea to production, and by leveraging the entrepreneurial spirit and technological excellence fostered in the Innovation Labs.

Our Labs Network is a global organization that spans across New York, London, Tel Aviv, Shanghai, and various other locations globally. We focus on delivering innovative products using cutting-edge technologies in highly complex architectures and with the highest delivery standards. The Innovation Labs team perform research and implementation in many advanced domains spanning across AI, Machine learning, NLP, Analytics, Blockchain/Distributed Ledger Technology and many more.

We're on the hunt for a highly skilled and experienced program lead to run the delivery of Generative AI solutions at the Citi Innovation Lab. The ideal candidate has excellent track record in high scale engineering programs, and in particular of AI based products. In this role, you'll be a key player in driving innovative projects throughout the bank using generative AI and Large Language Models.

• Lead a program management team responsible for execution of various GenAI programs across several lines of business.
• Manage executive stakeholder audience in technology by acting as a partner, trusted advisor and operating through influence.
• Work with internal and external partners to deliver solutions with a commercial benefit for Citi.
• Manage multiple concurrent initiatives and projects of varying sizes & complexity.
• Engage with technical and business stakeholders to define and design overall execution plan for key use-cases across our TTS, Markets, Securities Services and Banking Business Lines
• Work with external vendors and start-ups around joint initiatives and around exploration of new directions. Manage partner and vendor relationships where required.
• Partner with Citis AI Centre of Excellence to ensure best practice is followed from the perspectives of good governance, risk management, standardization, and tooling.

Qualifications:

• Academic degree in Computer Sciences or equivalent. MSc or MBA preferred
• At least 12 years of experience in the software industry
• At least 3 years of experience in driving complex programs related to AI.
• Good technical background. Ability to quickly learn and understand new technologies, influence highly skilled engineering teams and overall have a personal impact on technological decisions.
• Excellent communication skills
• Leadership and organizational abilities
• Excellent analytical and problem-solving skills
• Strategic thinker
• Experience in the financial industry major advantage

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In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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