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Manager, Data Center Ops (Cloud Operations Resilience Engineering)

Hispanic Technology Executive Council
Mc Lean, VA Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 4/13/2025

Manager, Data Center Ops (Cloud Operations Resilience Engineering)

This role will support all hardware and operating system software from an Operations perspective. The Facility Planner will work closely with various lines of business to support all facility and physical security activities. The Planner will be the first point of contact for internal customers and external vendors seeking support and information. Technical Hardware and Operating System SME (VMWare, AIX, Linux, Windows) to provide day to day support and gain efficiencies via automation. The role involves expertise in platforms and automation skills to simplify maintenance, break / fix, and design for supporting systems in our Data Center.

The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital Ones foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

Primary Responsibilities :

  • Server support coverage for operating systems (VMWare, AIX, Linux, Windows 2008, Windows 2012, Window 2016)
  • Hardware maintenance and inventory
  • Work with cross-functional teams. Partner with peers to understand areas of opportunity and to provide recommendations and improvements to processes, projects and services
  • Lead a team of technical staff and provide direction as well as leadership
  • Develop reports for audit, security, capacity and design to be shared with upper level management
  • Interact and interface with vendors and negotiate contracts
  • Automate and partner with other teams to resolve incident within the environment
  • Troubleshoot complex environments
  • Deep dive on technical problems and leverage available tools for resolution of complex problems
  • Identify opportunities to improve efficiency and effectiveness
  • Drive automation, self-service enablement, operational efficiency
  • On-call support when scheduled (24x7)
  • An associate whose role requires travel to remote site locations, must be able to drive to site locations within 30 minutes

Basic Qualifications :

  • High School Diploma, GED or equivalent certification
  • At least 5 years of experience with one of the following : VMWare, AIX, Linux, Windows 2008, Windows 2012, Window 2016
  • At least 3 years of experience in hardware and software support
  • Preferred Qualifications :

  • Bachelors Degree
  • 5 years of experience in IT Development
  • 1 year of experience with open source or cloud technologies (AWS)
  • 1 year of experience with PHP, Python, Perl or Ruby
  • 1 year of experience with automation / configuration management (Puppet, Chef)
  • Ability to read and interpret Red Hat crash dumps
  • 3 years experience supporting Agile delivery organizations
  • 3 years experience with white box
  • 3 years experience with software defined servers
  • 3 years experience with network defined servers
  • At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)

    The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    McLean, VA : $146,100 - $166,700 for Manager, Data Center Ops

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

    This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Manager, Data Center Ops (Cloud Operations Resilience Engineering)

    This role will support all hardware and operating system software from an Operations perspective. The Facility Planner will work closely with various lines of business to support all facility and physical security activities. The Planner will be the first point of contact for internal customers and external vendors seeking support and information. Technical Hardware and Operating System SME (VMWare, AIX, Linux, Windows) to provide day to day support and gain efficiencies via automation. The role involves expertise in platforms and automation skills to simplify maintenance, break / fix, and design for supporting systems in our Data Center.

    The Cloud Operations Resilience Engineering (CORE) Technology division is responsible for enabling and evolving Capital Ones foundational cloud infrastructure layer, including observability, connectivity, resilience and availability.

    Primary Responsibilities :

  • Server support coverage for operating systems (VMWare, AIX, Linux, Windows 2008, Windows 2012, Window 2016)
  • Hardware maintenance and inventory
  • Work with cross-functional teams. Partner with peers to understand areas of opportunity and to provide recommendations and improvements to processes, projects and services
  • Lead a team of technical staff and provide direction as well as leadership
  • Develop reports for audit, security, capacity and design to be shared with upper level management
  • Interact and interface with vendors and negotiate contracts
  • Automate and partner with other teams to resolve incident within the environment
  • Troubleshoot complex environments
  • Deep dive on technical problems and leverage available tools for resolution of complex problems
  • Identify opportunities to improve efficiency and effectiveness
  • Drive automation, self-service enablement, operational efficiency
  • On-call support when scheduled (24x7)
  • An associate whose role requires travel to remote site locations, must be able to drive to site locations within 30 minutes
  • Basic Qualifications :

  • High School Diploma, GED or equivalent certification
  • At least 5 years of experience with one of the following : VMWare, AIX, Linux, Windows 2008, Windows 2012, Window 2016
  • At least 3 years of experience in hardware and software support
  • Preferred Qualifications :

  • Bachelors Degree
  • 5 years of experience in IT Development
  • 1 year of experience with open source or cloud technologies (AWS)
  • 1 year of experience with PHP, Python, Perl or Ruby
  • 1 year of experience with automation / configuration management (Puppet, Chef)
  • Ability to read and interpret Red Hat crash dumps
  • 3 years experience supporting Agile delivery organizations
  • 3 years experience with white box
  • 3 years experience with software defined servers
  • 3 years experience with network defined servers
  • At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization)

    The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

    McLean, VA : $146,100 - $166,700 for Manager, Data Center Ops

    Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

    This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

    Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

    This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

    If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

    For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

    Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

    Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

    Salary : $146,100 - $166,700

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