What are the responsibilities and job description for the Senior Site Reliability Engineer position at Hispanic Technology Executive Council?
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Job Description :
This job is responsible for partnering with leaders across engineering and technology to define objective reliability goals for services. Key responsibilities include composing observability designs through instrumentation and dashboards, identifying root causes of complex / impactful issues, partnering with cross functional teams to deliver sustainable design patterns, and driving early adoption of non-functional production support requirements. Job expectations include automating services to improve reliability and efficiency and influencing a culture of innovation and continuous improvement.
Position Summary :
This position would enhance stability of GIS Tech application systems and drive multiple initiatives within GIS production services for automation, enhanced monitoring etc. for effective proactive support and efficiency.
Responsibilities :
- Responsible for reliability and support of Global Information Security technology application systems along with related infrastructure
- Designs solutions to visualize key production support metrics enabling Operational Readiness and Site Reliability Engineer teams to identify scenarios requiring intervention
- Leads initiatives to automate repetitive tasks and processes, reducing manual intervention and increasing system reliability.
- Develops software solutions and / or improved processes to address work identified as toil by collaborating with key partners to identify, track and remediate processes to free time allocated to reliability
- Partners with Development and Infrastructure teams to create error budget policies prioritizing reliability stories that fall below Service Level Objective (SLO) thresholds and suggests code optimizations, additional instrumentation and / or logging structures to gain service reliability visibility
- Designs and delivers software to improve the availability, scalability, latency, and efficiency of complex large-scale information security related systems.
- Develops and implements strategies to enhance the operational efficiency and supportability of large-scale platforms, ensuring seamless integration and minimal downtime.
- Identifies and plans for capacity bottlenecks, vulnerabilities and opportunities for reliability improvement, such as low level error rates and 'noise', and reduces manual support effort and / or improves system reliability
- Assesses monitoring for new changes with development partners and works with monitoring tools team to monitor dashboards and enhance application and system monitoring designs
- Troubleshoots priority incidents, conducts blameless post-mortems, and ensures permanent closure of incidents.
- Collaborates with Development and Infrastructure teams to understand technical solutions and develop Service Level Indicators and SLOs to measure / improve the reliability of the services they support
Required Qualifications :
Desired Qualifications :
Skills :
Shift :
1st shift (United States of America)
Hours Per Week :
