What are the responsibilities and job description for the Jett's Grill - Host/Hostess position at Historic Lodging?
Job Description
Job Description
A hostess, or host, greets guests, manages reservations, and directs guests to their seats. They may also assist with providing a good dining experience by providing menus and information about specials.
Responsibilities
- Provide information : Inform guests about specials or menu changes
- Coordinate with staff : Work with wait staff to ensure guests have everything they need
- Provide service : Provide personalized customer service and cater to guests with special needs
- Maintain reception area : Keep the reception area clean
- Greet guests : Welcome guests as they enter the restaurant and thank them when they leave
- Manage reservations : Handle reservations, phone calls, and waitlists
- Seat guests : Direct guests to their tables and provide menus
Skills
Hostesses should have strong communication skills to effectively interact with guests
Hostesses should be able to provide personalized customer service and prioritize guest satisfaction
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