What are the responsibilities and job description for the Attendant position at History Cherokee?
Guest Relations and Museum Store Attendant
History Cherokee is seeking a cheerful, welcoming part-time employee to make guests to the museum feel welcome. The position is for Saturday and Sunday only (about 7-14 hours a week). This position will staff the Cherokee County History Center retail store and Admission desk. These positions report to the Education Manager. The employee must become familiar with the mission and collection of History Cherokee and the Cherokee County area in order to assist visitors with directions and recommendations.
Hours: Saturday 9:30 am to 5 pm and Sundays 11:30 am to 5 pm. Occasional nights.
Specific core duties include, but are not limited to:
● Greeting guests (including tour groups) and providing orientation to galleries and other areas from the guest services desk.
● Receiving admission fees, maintaining visitor services desk monies, reconciling admission and fee records at the end of the day.
● Handling point-of-sale transactions for retail store.
● Verifying membership status. Selling and registering memberships.
● Maintaining records and databases of attendance and demographic information for individual visitors, tours, outreach, events, and programs.
● Accepting and processing reservations for education department events, programs, tours, and lectures.
● Maintaining placement of building signs and distribution of publications throughout galleries and other public areas.
● Setting up and taking down refreshments and/or tables for education-related events/programs
● Working with guest services and special program volunteers.
● Assisting with special projects as assigned by the Education Manager.
● Answering the telephone and taking and distributing messages.
● Restocking retail store items for History Center and Cotton Mill Exchange location
● Maintaining tidiness and organization of museum store and lobby
● Performing other duties as assigned.
The ideal candidate will:
● Have superb customer service skills.
● Be responsible, independent, a self-starter, friendly, and outgoing.
● Be a high school graduate or equivalent.
● Have excellent writing, speaking, organizational, and interpersonal skills.
● Be available to begin immediately.
● Be familiar with or willing to learn Square and Neon CRM.
This is an hourly position with a pay rate of $13.50 to $15.00, depending on experience, per hour. Send resume to:
Kady Yeomans, Education Manager
kyeomans@historycherokee.org
Salary : $14 - $15