What are the responsibilities and job description for the Membership sales and client engagement specialist. position at Hit Fit SF?
Hi!
We are looking for an energetic and motivated sales person to join our team in a part time position with the potential to earn an EXCELLENT hourly rate (through base plus commission)
We are a well-established neighbourhood gym (10 years in business) with 100's of 5 star reviews on both Google and Yelp and take great pride in maintaining our reputation by offering 1st class customer service to all our clients.
The candidate for this job should understand how to cultivate sales, through engaging with clients, building rapport and selling effectively, using both persistence AND finesse. (We are not looking for "a used car salesman").
This position will allow you to work with both our GM and our owner who are very hands on and involved in the day to day running of the gym.
Skills needed
- 1st class customer service and great person to person sales skills are a must
- Proficiency in front desk operations and being able to multitask in a busy environment (Eg. answering phone while checking clients in / helping clients at front desk / while making sales)
- Strong written communication skills and phone etiquette
Considered a plus
- Previous experience in a gym or spa environment
- Having interest in fitness so you feel passionate about selling our services.
- Social Media management experience
Duties
- You will be the face of the gym for our busy evening shifts
- Greet our clients upon arrival with a warm welcome
- Take pride in offering our clients the highest standards of customer service at all times.
- Sell memberships and class packs and other gym services to a targeted list of clients
- Answer phone calls and respond to in-person inquiries regarding our gym services
- Handle guest any guest issues (with the help of management) and try resolve issues promptly to ensure a positive experience
- Help manage and oversee our SM posts
- Be a willing team player and pitch in to help with whatever is needed while on the clock!
Hours:
Monday to Thursday 4 pm - 8pm.
Saturday 7.45 am - 12.15pm.
20.5 hours total.
Pay:
$19 - $25 (depending on experience/ability)
Generous commission for each membership sold. (Our commission program can easily help double your hourly rate)
Free gym membership with unlimited classes.
Applicants who write a brief reason as to why we should choose you them rise to the top of the pile!
Thank you for your time!
Job Type: Part-time
Pay: $19.00 - $25.00 per hour
Expected hours: 20.5 per week
Benefits:
- Employee discount
Schedule:
- 4 hour shift
- Evening shift
- Every weekend
People with a criminal record are encouraged to apply
Experience:
- Front desk: 1 year (Required)
- Customer service: 1 year (Required)
Ability to Commute:
- San Francisco, CA 94110 (Required)
Work Location: In person
Salary : $19 - $25