Production Manager

The Production Manager is responsible for overseeing the engineering, staffing, equipment allocation, and technical specifics for small to large scale AVL systems in entertainment, corporate, house-of-worship, and government environments while ensuring complete customer satisfaction. The Production Manager should manage the existing inventory and staffing system, assist with equipment protection protocol and maintenance procedures, and provide learning and development opportunities for team members. The Production Manager reports directly to the President of the company.

Education and Experience:

Required:

• 10 years experience with Audio, Video and Lighting systems
• 2 year(s) experience as a production manager, promoter rep, or event coordinator in a corporate and/or entertainment environment.
• 3-5 years of supervisor experience with a crew of 10 staff members and/or contractors.
• A valid driver’s license and clean driving record for team members that may operate Company vehicles.

Preferred:

• University or Technical College Degree.
• Certified Technology Specialist (CTS) certificate.
• ETCP rigging certificate.
• Event Safety Alliance (ESA) training.
• Vectorworks training and experience.
• d&b Audiotechnik SL-Series training.
• Dante Level 2 certificate.

Key Job Responsibilities

Sales Support

Providing sales support for account managers in new, qualified business opportunities, the Production Manager is responsible for aiding in the preparation of material takeoffs and labor estimates on small to large scale projects. This person processes detailed breakdowns of components and elements of estimates for systems. Administration as required including various Pre-Sales, Planning, Implementation, and Closing Activities.

Equipment Operation, Security and Maintenance

Ensures a flawless event through accurate and timely setup, operation, and breakdown of AVL equipment as listed in the technical qualifications section. Understands the technology being used for each job and demonstrate the ability to troubleshoot and problem solve with equipment and software issues. Handles equipment challenges and changes in a timely and professional manner.

Supervises security, inventory, transportation and maintenance of equipment (ie. audio, visual, rigging, lighting, etc.) through a system of software and procedures. Ensures all employees are properly trained in all areas.

Customer Service

Strives to exceed the expectations and needs of the client and their guest(s). Maintain a positive relationship with the client through effective communication. Meets with client virtually and/or onsite to ensure that their needs are met, and the equipment setup is working properly. Monitors event(s) and checks in on client and their guests throughout the event. Understands and fosters the Hit Play client relationship.

Maintain a department-wide, “A” average event survey record.

People Management

Maintains a positive environment for all team members. Manages performance, addresses employee concerns, maintains adequate staffing levels, and facilitate team development. Leads by example in portraying a polished, professional image.

Systems Knowledge

Understands company processes, follows procedures and completes system entry and paperwork accurately. Utilizes the equipment software to determine the equipment scheduled for set up and for strike. Interacts with client and their staff for equipment needs.

Technical Qualifications
Familiarity with the following equipment and systems is required.

Audio:
Digital Mixing Consoles, Including: AVID, DigiCo, Allen & Heath, and Yamaha manufactures
Line Array and Point Source Systems, Including d&b Audiotechnik Rigging and ArrayCalc / R1 Software
Wireless Microphones Systems, Including Shure Wireless Workbench and Axient Systems
Audio System Processing, Including Lab Gruppen and Direct Out
Audio Recording Interfaces
Push-to-Talk Systems
Freespeak Comm Systems

Video:
Matrix Video Switchers, Including Ross Video, Roland and AnalogWay
Meeting Room LCD Systems
LED Video Wall Controllers, Including NovaStar and Brompton
LED Video Wall Systems Rigging
PTZ Camera Systems
Video playback & recording systems
VTC and Web-streaming Systems

Lighting:
Cinema Lighting Standards
Basic Focus, dimming and control
Basic Electrical and Signal Flow
Room Uplighting
Gels/Gobos
Podium Lighting Cross
Console programing of Onyx, GrandMA and High End Systems

IT & Computers
Microsoft Office (Excel/Word/PP)
PlaybackPro
PVP & ProPresenter
IP Addressing knowledge
IP Address Set Up in Windows and Mac OS
Networking Printers
Knowledge of DHCP / Static Addressing
Switches/Hubs/WAPS
Dante Networks
Qlab by Figure 53

Rigging:
Manual and Automated Rigging Systems
Understanding of chain hoist and truss systems
Fall Arrest Systems
Load Cells
Ground Support Truss Equipment
Ground Support LED Video Wall Systems

Additional Information

Team members will be in contact with high-end AVL equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may work in multiple locations including medical facilities where procedures will be viewable on preview monitors. Working times include irregular hours and on-call status including days, evenings, weekends and holidays. Position will require team member to travel within the market as the schedule dictates.

At Hit Play, we welcome everyone regardless of their background, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Hit Play is a place where people from all backgrounds can make an impact.

Job Type: Full-time

Pay: $69,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Supplemental Pay:

• Quarterly bonus

People with a criminal record are encouraged to apply

Experience:

• Audio Video: 10 years (Required)
• production management: 3 years (Required)

Ability to Commute:

• Richmond, VA 23224 (Required)

Ability to Relocate:

• Richmond, VA 23224: Relocate before starting work (Required)

Work Location: In person

Salary : $69,000 - $75,000