What are the responsibilities and job description for the Product Engineer - Digital & Training position at Hitachi Energy?
Key Responsibilities:
- Support and guide customers for digital solutions & Training
- Provide technical advice to customers
- Engage other technical specialists to support customer needs as required
- Develop technical presentations and training.
- Engage in day-to-day operational activities to ensure effective delivery and implementation of solutions.
- Support sales teams in opportunity discussions, cost construction, and proposal development.
- Review and discuss technical drawings to ensure clarity and alignment on project needs.
- Provide administrative leadership for the Training Center activities, including scheduling, training preparation, marketing collaterals.
- Oversee the training center business, monitoring KPIs such as orders, nr of training, utilization, customer survey responses.
- Assist trainers in maintaining the training & certification database.
- Act as liaison with other departments, divisions, and organizations regarding HV Training Center Americas.
- Collaborate with internal and external stakeholders, building strong relationships across various levels.
- Adapt to a dynamic work environment where daily tasks can vary significantly.
- Participate in conferences, trade shows, and other events to promote solutions and create a network.
- Assist the sales team in developing quotes and working on customer solutions.
- Travel ~20% for client meetings, conferences, and other business activities.
Qualifications:
- Technical background in digital solutions, not necessarily related to High Voltage Monitoring Solutions.
- Background in Electrical Substations.
- Strong relationship skills and the ability to interact with diverse teams.
- Self-starter with excellent organizational and multitasking abilities in a fast-paced environment.
- Ability to read and interpret technical drawings, with a solid understanding of engineering concepts.
- Ability to create custom engineering solutions.
- Excellent communication and presentation skills, with the ability to deliver both technical and sales content.
Requirements:
- Bachelor's degree in electrical engineering (or similar).
- Proven experience with High Voltage Substations.
- Experience with Substation Field Service is also a differentiator.
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Hitachi Energy is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. We welcome you to apply and want you to know that all qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veterans' status or any other legally protected characteristic.
