Manager of Field Repair and Service Shop

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Description

Hitachi Rail is looking for an enthusiastic self-motivated Manager of Field Repair and Service Shop who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Batesburg, SC.

Accountabilities:

• Reports directly to the Director of Manufacturing (Plant Manager) for the Batesburg SC facility.
• Leads a team of indirect and direct workers that troubleshoot, repair, and re-assemble products per engineering drawings and specifications.
• Works with the process engineering and maintenance team to coordinate process maintenance or improvements.
• Executes to the schedule provided by manufacturing planning or to customer agreed leadtimes while monitoring the utilization and efficiency targets.
• Participates in the factory production and/or customer review meetings to provide production schedule updates and risks. Initiates request for support to resolve potential risk of production schedule delays or stoppages.
• Provides annual forecast of service and repair operating budget expenses and capital project budget requests.
• Serves as the field services and repair team liaison with other managers internal/external to the factory.
• Responsible for monitoring labor capacity requirements and working with Human Resources to launch department work force adjustments.
• Coach and mentor team members to resolve issues related to product safety, re-manufacturing production processes
• Assures compliance of manufacturing processes, documentation, and compliance to IRIS and ISO standard/s.

Required Skills & Experience:

• 5 years experience in a manufacturing environment
• Proficient in Microsoft Office products including excel, word, and power point with the demonstrated ability to prepare spreadsheets and use to analyze data trends
• May be required to work overtime as required (including Saturday and Sunday if needed)
• May require travel out of state or out of country for brief periods up to 25%.
• Ability to manage multiple priorities in a versatile in environment while setting appropriate priorities for success
• Ability to effectively collaborate with local, remote, and offsite cross functional and support team(s) to meet customer, regulatory, and process requirements.
• 3 years of direct/informal leadership experience with ability to demonstrate leadership progression

Desired Skills & Experience:

• Previous experience/strong understanding of budgeting and expense management with basic understanding of financial practices
• Two or more years’ experience with Hitachi Rail STS products demonstrating knowledge of their operation and application or of competitor products
• Ability to demonstrate an understanding of emotional intelligence and its importance in team growth and development

Education:

• Minimum of a high school diploma.
• A 2 or 4 year college degree in an engineering related discipline is a plus

Benefits:

Hitachi Rail employees enjoy a comprehensive benefits package including Competitive Pay, Medical, Dental and Vision Insurance, Short & Long Term Disability, Life & Accident Insurance, Flexible Spending Accounts, a Retirement Savings Plan, and Paid Vacation. We also offer a number of Work/Life Programs such as Flextime and a variety of Training and Development opportunities.

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Equal Opportunity Employer (EOE)-Females/Minorities/Protected Veterans/Individuals with Disabilities

If you need a reasonable accommodation to apply for a job at Hitachi, please send the nature of request and contact information to hrunitedstates@hitachirail.com.

Queries other than accommodation requests will not be responded to.

Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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