What are the responsibilities and job description for the Customer Service Representative - Quality position at HITACHI?
Job Description
Job Description
Summary
The Warehouse Clerk – Customer Service Representative - Quality reports to the LOGISTEED-America, Inc. Operation Manager / Office Supervisor. The successful candidate in this position will possess skills and experience which include knowledge of warehouse logistics. This position requires an organized and detail-oriented individual to work in a fast paced warehouse operations environment, while exhibiting good written, verbal and PC skills, with good interactive skills with customers, vendors and co-workers. Including competencies in :
- Data entry
- Strong communication skills
- Attention to detail
Qualities
Essential Duties & Functional Responsibilities Required
Required Knowledge Skills & Abilities
The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
OPERATIONS
COMMUNICATIONS
SAFETY
TRAINING
COLLABORATION
Non -Essential Functions
Competencies
Supervisory Responsibility
Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions
Previous Work Experience
Education and Certifications
Experience Requirements and Preferences
Additional Eligibility Qualifications
Work Authorization / Security Clearance (if applicable)Must be legally authorized to work in the United StatesOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move objects up to 25 pounds, and occasionally lift and / or move up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
Eighty-five percent of work time may be spent in various warehouse or other locations where the environment is not climate controlled (hot and cold seasonally).
LOGISTEED-America, Inc. is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
EOE / M / F / D / V