What are the responsibilities and job description for the Equipment Solutions Consultant - HAC position at Hitachi?
Location :
Kansas City, Missouri, United States
Job ID : R0066403
Date Posted : 2025-02-19
Company Name :
HITACHI GLOBAL AIR POWER US, LLC
Profession (Job Category) :
Sales, Marketing & Product Management
Job Schedule : Full time
Remote : Job Description :
Job title :
Equipment Solutions Consultant - HAC
Location :
Remote-Kansas City, MO
Reports to :
Regional Sales Manager
Summary of the position :
The Equipment Solutions Consultant (ESC) is responsible for identifying and pursuing new business opportunities within the assigned territory. ESC develops and executes strategies to acquire new customers and expand the Hitachi Air Center's market share represented region. This is an outside position which requires daily travel to customer and prospect sites to secure proper facility contacts and determine needs to which our products and services can solve. When a need is agreed upon, the ESC will assist in determining the proper equipment or service solution. Responsible for solution design, equipment selection, gross margin setting, and presentation of the solution. Identifying these opportunities will be performed through cold calls, lead follow-up, networking, referrals, and other key sales strategies. Must maintain a project pipeline to meet territory and margin objectives. All visits and relevant calls, opportunities and customer equipment will be maintained in Sales Force CRM.
Duties and responsibilities :
- Manage relationships with existing customers to ensure satisfaction and repeat business.
- Develop relationships with new prospects for the purpose of winning new business.
- Conduct regular follow-ups to understand customer's needs and address any issues.
- Provide expert advice and solutions to prospects and customers on compressed air equipment and systems as well as other represented products.
- Deliver equipment proposal presentations, which may include written proposals or formal presentations to groups of decision-makers.
- Negotiate pricing, terms, and close sales agreements effectively.
- Achieve or exceed sales targets for equipment as well as promote PM Agreements, service, parts, and rentals.
- Stay informed about industry trends, market conditions, and competitive landscape.
- Maintain a thorough understanding of our product offerings, including compressors, dryers, filters, and other ancillary equipment as well as any other products offered by the Hitachi Air Center.
- Provide technical support to customers and prospects as needed.
- Maintain accurate records of sales activities, customers interactions and proposals.
- Work closely with the internal team, including sales support, service support and other internal stakeholders.
- Participate in approved trade shows, industry events and networking opportunities to promote the company as requested and approved by supervisor.
- Follow-up with customers to ensure that we provide the very best in after the sale service.
- Provide a three-month monthly forecast for inventory and business planning.
Education :
Professional experience :
Key behaviors :
The successful candidate is responsible for complying with Hitachi Global Air Power US Code of Ethics and related policies. In performing the job, the incumbent shall take all steps necessary to comply with our safety rules and requirements and must actively support the organization's efforts to meet and exceed its goals of creating and maintaining a safe workplace.
This description is to serve as a guide. It is intended to be flexible and will continue to evolve over time with business needs and demands and may be updated periodically and at the Company's discretion.
Hitachi Global Air Power US is an equal opportunity employer and will not discriminate based on race, religion, color, age, gender, sexual orientation, national origin, genetic information, veteran status, physical or mental disability, or other protected categories under applicable law, whether in recruitment, employment, promotion, transfer, compensation, or other conditions of employment.
