What are the responsibilities and job description for the Retail Sales Associate PT position at Hitched?
Retail Sales Associate
The Part-Time Retail Sales Associate at Hitched is responsible for providing customers with an excellent in-store shopping experience and overall customer service that the Hitched brand is known for. The role focuses on aiding the showroom retail team with driving showroom appointments, managing appointment flow, and showroom upkeep in between appointments.
ESSENTIAL FUNCTIONS
- Demonstrate regular, dependable attendance and punctuality
- Assist in setup and breakdown of the showroom floor on a daily basis
- Maintain a clean, sanitized, and organized showroom floor and storage room
- Prepare the showroom in between each appointment
- Check-in customers, manage appointment and walk in flow, and greet customers
- Maintain a sanitized, polished, and organized product display and try-on inventory
- Provide a warm welcome to customers and give them the Hitched overview
- Demonstrate knowledge of product and company to close sales
- Determine customers' needs based on preference, lifestyle, timeline, and budget
- Suggest additional merchandise such as silicone rings and wedding day gifts
- Maintain a positive and professional attitude throughout the appointment
- Facilitate the checkout process and package same-day purchases with care
- Invite purchasing customers to take a celebratory photo and congratulate them
OTHER RESPONSIBILITIES
- Represent Hitched at ongoing wedding expos and industry events
- Provide phone support to customers
- Perform other internal and showroom duties as needed
- A passionate advocate of the Hitched brand
- Experienced in resolving unsatisfied customer issues or misunderstandings
- Experienced in face-to-face, phone, and email communication etiquette
- Available to work evenings and weekends on a Part-Time basis
- Willing to go above and beyond
WE OFFER
- System and sales training
- Jewelry education & training
- Positive & safe work environment
- Opportunity to grow within the company
- Fully stocked kitchen with snacks & beverages
- Hitched is closed 12/24 - 1/1 every year
- Hitched employees can purchase jewelry at discount
- Hitched is an equal-opportunity employer
- Pay is $20.00 an hour
About Hitched
Hitched was founded by husband and wife, Chris and Stephanie Sammons, in 2018 as a way to provide couples with the convenience and affordability they found lacking at traditional jewelry stores. Our mission at Hitched is to provide our customers with a shopping experience that embodies everything a wedding band symbolizes - love, trust, partnership, and forever. Not only do we want you to love your ring, but we want you to love the process of shopping for it - which means trusting whom you are buying from and having the support you need while making one of the most special purchases of your life. We strive to form a lasting partnership with each and every one of our customers. From our thorough educational resources to our excellent customer service and lifetime warranty, we're here for you for the big day and forever after.
Salary : $20
