Data Entry Customer Support Specialist

We are seeking a detail-oriented and customer-focused Administrative Data Entry & Customer Support Specialist to assist with data management, administrative tasks, and client interactions.

Job Summary :

The Administrative Data Entry & Customer Support Specialist plays a critical role in ensuring accurate data processing while providing excellent customer service. This position involves handling high-volume data entry, maintaining records, and responding to inquiries with professionalism and efficiency.

Key Responsibilities :

• Accurately enter and update data in internal systems, databases, and spreadsheets.
• Verify and review information for accuracy, completeness, and compliance.
• Process administrative documents and ensure proper record-keeping.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Provide support to internal teams by retrieving and organizing data as needed.
• Assist with scheduling, appointment setting, and follow-ups.
• Troubleshoot basic customer concerns and escalate issues as necessary.
• Maintain confidentiality and ensure data security best practices.
• Perform other administrative tasks as assigned.

Qualifications :

Education & Experience :

Skills & Competencies :

Position Details :

If you are detail-oriented, tech-savvy, and enjoy providing top-notch customer support, we'd love to hear from you! Apply today to join our team.