What are the responsibilities and job description for the Client Support Specialist position at HJW Executive Search LLC?
We are working with a growing Fintech software technology company that is looking for a client Support Consultant.
Responsibilities:
• Performs problem determination, analysis and resolution for clients' issues
• Consults with clients on business questions and processes
• Performs account coordination for accounts, managing client issues, assisting with pre/ post go-live customer implementations.
Must Have:
• BA/BS degree
• 1 years of experience in a position that includes customer service handling complex issue resolutions
• General knowledge of Finance/Accounting or Software industry
• Strong computer skills to including the use of Microsoft suite, support management and remote connectivity software
This role is hybrid
