General Manager

Seeking a hands-on, experienced General Manager. Full staff in place and strong market. Need someone with a competitive edge to increase revenue and hotel performance.

Primary Duties and Responsibilities

• General Manager will coordinate, direct, and manage all day-to-day hotel operations, which includes expressing hospitality to all guests and hotel associates.
• Provide strong leadership to the hotel associates, through training and implementing continuous improvement for our well balanced scorecard.
• Stay up to date and in-touch with local community involvement and maintaining keen relationships with local officials, businesses, and customers.
• Works directly with management team for achieving superior revenue and guest service scores and all Branded SOP’s.
• Act as the corporate liaison who demonstrates support by communicating HKB Hotels core values and culture, while promoting corporate programs and motivates hotel contribution for meeting overall goals.
• Ensure the financial parameters established in the budget are forecasted and upheld.
• Participate in the hiring of additional hotel associates and overseeing each departmental performance evaluations.
• Comply with HKB standards for personal appearance and grooming, including dress code requirements.

Job requirements/Qualifications

• 2 years minimum of managerial experience in a hotel property environment.
• Sales and F&B experience a plus.
• Strong understanding of Revenue Management.
• Proven track record of achieving revenues and GOP objectives.
• Knowledge of hotel operating systems such as Choice Advantage/Choice Central
• Excellent communication, time management, and leadership skills are a must.
• Dependable, motivated and flexibility are required.
• Candidate must have a valid driver’s license, be able to work in US and available to travel to any of our hotel properties.
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction.
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal).

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Weekends as needed

Experience:

• Hotel management: 2 years (Required)
• Hospitality: 2 years (Required)

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Work Location: In person