What are the responsibilities and job description for the National Accounts Manager position at HKD GLOBAL INC?
Benefits:
- Life insurance
- Paid vacation and holidays
- Competitive salary
- Dental insurance
- Health insurance
- Vision insurance
We are currently seeking a national account manager, with a passion for outdoor activities, to expand our business. This position offers a unique opportunity to be a part of a rapidly growing and innovative company. As a national accounts manager, you will be responsible for developing new business and maintaining customer relationships through accountability and excellent customer service in a consumer-packaged products market.
Essential Duties:
- Manage and grow new and existing business account relationships, with a focus on outdoor activities
- Generating and developing new business accounts to increase revenue
- Ability to generate and maintain sales forecasts for assigned accounts
- Maintaining professionalism, diplomacy, sensitivity, and tact to portray company in a positive manner
- Responsible for meeting and exceeding seasonal and annual sales goals
- Manage monthly sales projections and position to goals
- Must have an understanding of selling and inventory reports in order to develop a plan to proactively affect sales
- Participate in marketing activities such as social media, trade show prep, etc.
- Develop work plans and be able to travel to accounts for appointments
- Provide regular feedback on product performance
- Manage Open Order reports each week with warehouse operations to ensure all orders are on-time and any potential account or shipping issues are proactively resolved
- Mitigate any customer concerns, complaints or issues, including product defects
The duties listed above are the key duties of an account manager but are not limited to these duties. The company may expand them as it deems necessary to meet the needs of the company and its sales efforts.
Skills
· Capable of preserving confidential and sensitive information
· Effective time management, organization, and multi-tasking skills
· Able to prospect new accounts.
· Very strong communication skills in writing and verbal.
· Good team player and able to work under pressure.
Qualifications:
- Bachelor’s degree or equivalent level of education/training that demonstrates the required knowledge and experience.
- 2 years’ experience in consumer-packaged account management. Experience in sporting sales a plus.
- Travel is required, to meet potential customers and open new accounts
- Be able to demonstrate independent judgment with proven success completing projects from beginning to end.
- Must be a self-starter, solution focused and a proactive problem-solver
- Good phone presence and a high comfort level initiating conversation with customers is imperative
- Must have consistent communication and follow-through skills
- Ability to multi-task, and work well across divisions
- Detail oriented with strong organizational, presentation and merchandising skills
- Proficient in Microsoft Word and Excel
- Travel required
- Must have a positive attitude and want to be part of an entrepreneurial and team-focused environment
Compensation
Annual salary range will depend on experience.
This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is eligible for standard company fringe benefits. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. This position is reviewed annually.
Flexible work from home options available.