What are the responsibilities and job description for the Quality Assurance Engineer I position at HL Mando America Corp?
Job Purpose: The purpose of the Quality Assurance Engineer is to continuously improve Plant Quality through collaboration with customers and in-house manufacturing team.
Responsibilities include the following (other duties may be assigned as needed):
- Primary customer representative with responsibility and authority to ensure that customer requirements are being met.
- Manage communication with customers to provide a focal point for information on all supplied products.
- Management of all customer related Non-conformance reports through internal database (G-MES).
- Lead cross-functional teams in root cause analysis (8D reports) and document corrective/preventive actions in order to reduce or eliminate defects.
- Travel to customer facilities to appraise Plant quality performance.
- Represent the Plant at customer quality meetings.
- Prepare and present relevant Quality material during internal Quality meetings.
- Coordinate the tracking, reporting and record of Customer defects.
- Lead customer product containment activities as needed.
- Manage and maintain internal Non-conformance reporting through internal database (G-MES)
- Ensure Plant is in compliance of IATF 16949 requirements.
- Represent Quality during customer visits/audits and yearly IATF Certification Audit.
- Create Quality Training Material for shop floor operators on how to improve Plant Quality.
- Regular communication with Production, Production Engineering, Maintenance, and Quality personnel/management on Plant Quality status and how to improve Quality.
- Participation in continuous improvement activities designed to reduce the cost of poor quality. (Kaizen, Task Force Teams, etc.)
- Assist in preparing PPAP/ISIR documentation.
- Cross Functional Quality Support as needed.
Qualifications:
- Bachelor’s Degree in Engineering (manufacturing, industrial, quality) preferred. Comparable experience will be accepted in lieu of a degree.
- 5 years of Quality Assurance in a high volume manufacturing facility is preferred.
Technical Competencies:
- Moderate knowledge of the IATF 16949 Quality Management System
- Ability to use computer programs such as Outlook, Word, Excel, Power Point, etc.
- Understanding of Quality Tools such as 8D, 5-Why, Pareto Charts, Control Charts, etc.
Non-Technical Competencies:
- Interpersonal Skills (relationship building, teamwork, conflict resolution)
- Communication (verbal communication, written communication, listening skills)
- Performance Skills (planning, organization, detail-oriented)
- Personal Characteristics (motivation, flexibility, continuous improvement mindset)
Supervisory Responsibility:
- No direct supervisory responsibility.
Position Work Schedule:
- Normal working hours for this position are Monday thru Friday from 8:00am until 5:00pm. Customer demands can cause an adjustment to normal working hours. Candidate must be able to be flexible with working times.
- This position is not eligible for remote/hybrid work.
“HL Mando is committed to maintaining a safe and compliant work environment. As such, we do not hire individuals under the age of 18. All applicants must meet the minimum age requirement for the position as outlined by federal, state and local labor laws.”
