What are the responsibilities and job description for the Dental Treatment Coordinator position at HM Oral Surgery?
Job Description: Treatment Coordinator (Sales) - HM Oral Surgery
HM Oral Surgery is a leading oral surgery and implant center in Matthews, North Carolina, specializing in dental implants, wisdom teeth removal, and advanced full-arch implant solutions. We are committed to delivering exceptional patient care and transformative dental experiences.
We are seeking a motivated Treatment Coordinator to guide our patients through every stage of their journey—from initial consultations to financing, treatment planning, and surgery scheduling.
Key Responsibilities:
1. Patient Education: Clearly explain our services to prospective patients, with a particular focus on fixed full-arch dental implant procedures.
2. Conversion and Follow-Up: Conduct follow-up calls with recent consults to effectively convert them into scheduled surgeries.
3. Financing Support: Assist patients in securing financing for their procedures, developing customized payment plans that fit their financial needs.
4. Patient Liaison: Serve as the primary point of contact for patients, addressing questions regarding procedures, financing, and scheduling.
5. Compassionate Care: Provide empathetic, continuous support from the first contact through post-treatment follow-up, ensuring an exceptional patient experience.
Qualifications:
1) 2 years of dental office experience
2) Excellent communication skills
3) Be a team player
Pay and benefits:
1) Base pay starts at $24/hr plus performance-based commission once fully trained
2) Medical/dental/vision coverage
3) 401K/profit sharing plan
4) Paid Holidays
If interested, please reply to this ad and DO NOT CONTACT THE OFFICE DIRECTLY.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Surgery
Schedule:
- Monday to Friday
Work Location: In person
Salary : $24