Claims Consultant, PC

Job Description:

Looking for an opportunity to leverage your knowledge and knowledge and experience to help clients improve their claim process and outcomes? Do you enjoy helping clients and solving problems? We are looking to add a Claims Consultant to join our Property & Casualty team in our Cedar Rapids, IA office.  This role will provide high-quality property casualty claim process management, advocacy and analysis to company clients and internal staff in alignment with the division and company vision, mission and strategy.

Essential Responsibilities:

• Deliver and coordinate claim management services
• Coordinate and participate in regular claim reviews with the client and the carrier/TPA as requested and allowed
• Analyze claim data to determine loss trends and assist in loss prevention
• Establish rapport between the client and their carrier/TPA
• Assist to ensure proper communication of loss information to the client and carrier/TPA
• Obtain and communicate accurate and timely loss information for internal and external client use
• Build strong relationships with and understand our clients’ business, associated risks and exposures
• Proactively identify strategic claim resolution strategies
• Partner closely with adjusters, legal counsel, etc. to implement action plans and pursue claim resolution.
• Regularly communicate with external clients, insurance carriers and internal clients to serve as a client advocate
• Utilize automated tools to track and proactively manage each claim and aid reserve accuracy.
• Partner closely with internal clients to identify and provide solutions for our clients’ claim management needs
• Provide prompt notice of new claims to the carrier and TPA.
• Demonstrate exceptional client service, independently as well as part of a team
• Assist in the marketing and placement of business based upon clients’ claim needs
• Assist the client in properly understanding coverage
• Educate the client of the claim process

Qualifications:

• Education: High school diploma; college degree preferred. 
• Experience: Minimum 3 years’ insurance industry experience required; multi-line or workers’ compensation experience a plus.
• Licensing: Active state specific Property Casualty Insurance agent’s license required or the ability to acquire license within three months of hire.  AIC/CPCU/CRIS or other industry-related insurance certification preferred. 
• Technical Competencies: Invest in understanding and applying PC Claims principles and practices to effectively consult with clients and meet their strategic needs. Demonstrate the ability to identify issues, investigate facts, and develop and implement effective solutions.

Here’s a little bit about us:

In addition to being great at what you do, we place a high emphasis on building a best-in-class culture.  We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members. 

Benefits:  In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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