Subrogation Specialist, CRS

We are looking to add a Subrogation Specialist to join our Creative Risk Solutions team in Waukee, IA. This team member will support and coordinate subrogation and salvage processes for third-party claims, with increasing responsibility and autonomy, while collaborating with senior team members and other departments. We offer a forward-thinking, innovative, and vibrant company culture, along with the opportunity to share your unique potential, there really is no place like Creative Risk Solutions!

Essential Responsibilities:

• Identify subrogation and salvage opportunities on automobile, work comp, and general liability claims.
• Coordinate subrogation efforts against at-fault parties and their insurance carriers.
• Submit arbitration applications for collections and respond to arbitrations defending insureds, counterclaiming when appropriate.
• Obtain and monitor salvage documents for insured and claimant total loss claims.

Additional Responsibilities:

• Coordinate with collection agencies and attorneys as needed.
• Communicate collection options with insured members.
• Confirm coverage for commercial auto and general liability claims.
• Investigate bodily injury/liability claims and negotiate settlements using "Best Practices for Claims."
• Maintain accurate loss information in the claim system.
• Set and maintain reserves, negotiate, and process settlements within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Participate in claim reviews and Risk Control Workshops.

Qualifications:

• Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Experience: 3 to 4 years of adjusting property and casualty claims including extensive experience in the subrogation and salvage arenas. Prior agency involvement preferred.
• Skills & Technical Competencies: Experience with Arbitration Forums hub and CoPart Auto Auctions, competence in simple to complex mathematical calculations, knowledge of or ability to learn state insurance regulations and pass state licensing exams. Foster relationships, prioritize problem-solving, and collaborate to deliver impactful solutions, be flexible and respond effectively to changing conditions while balancing strategies and needs, plan and utilize resources efficiently to complete projects within budget and deliver quality results.

Here’s a little bit about us:

Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

Benefits: In addition to core benefits like health, dental and vision, also enjoy benefits such as:

• Paid Parental Leave and supportive New Parent Benefits — We know being a working parent is hard, and we want to support our employees in this journey!
• Company paid continuing Education & Tuition Reimbursement — We support those who want to develop and grow.
• 401k Profit Sharing — Each year, Holmes Murphy makes a lump sum contribution to every full-time employee’s 401k. This means, even if you’re not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
• Generous time off practices in addition to paid holidays — Yes, we actually encourage employees to use their time off, and they do. After all, you can’t be at your best for our clients if you’re not at your best for yourself first.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you — Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
• DE&I programs — Holmes Murphy is committed to celebrating every employee’s unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
• Consistent merit increase and promotion opportunities — Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important — not only with your financial wellbeing, but also your career wellbeing.
• Discretionary bonus opportunity — Yes, there is an annual opportunity to make more money. Who doesn’t love that?!

Holmes Murphy & Associates is an Equal Opportunity Employer.

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