What are the responsibilities and job description for the Client Services Associate position at HMG Business Group?
We are looking to fill an immediate need for a Client Services Associate to join our dynamic team. This position favors individuals who have exceptional people skills and a passion for customer service. No prior experience is required, we provide you with ongoing training to keep you up to date with the latest trends & give you the best opportunity to grow your career!
As a Client Services Associate, your role will be vital in creating and sustaining positive relationships with our clients while delivering extraordinary customer service. This role offers a hands-on approach that specializes in customized consumer interactions to drive our client base and overall satisfaction!
Responsibilities of the Client Services Associate:
- Deliver exceptional customer service by assessing customer needs with a professional and positive attitude
- Build and maintain client accounts by fostering lasting relationships through direct engagements
- Reviewing customer interactions with management and contributing to any feedback for improving customer service experiences
- Stay knowledgeable about all products and services to confidently address client questions
- Participate in cross-departmental training to shine as a Client Services Associate and reveal serious advancement opportunities
What We Offer as a Client Services Associate:
- Extensive and ongoing one-on-one training designed for Client Services Associates
- Opportunities for community and charity involvement
- Flexible scheduling for a balanced life between work & life
- Educational & informative meetings with senior team members to enhance your customer service skills
- Transparent career paths based on performance
Qualifications of a Client Services Associate:
- High school diploma or experience relevant to a Client Services Associate role
- A positive attitude and the ability to adapt to work with diverse people and teams
- Strong teamwork skills and a commitment to helping clients succeed
- Background in retail, restaurant, sales, or related fields is a plus
- A drive for leadership and a willingness to grow within the company
If you’re ready to start a rewarding career as a Client Services Associate and have a passion for customer service, we are here for you! Apply today and take the first step in an exciting journey of growth and opportunity!
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