IT Physician Clinical Application Liaison - Digital Technology Services

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The IT Physician/Clinician Application Liaison reports to the Manager of IT Phys/Clinician Applications, under the direction of the IT Training Director. Responsible for supporting physicians, physician extenders, and clinicians in the navigation and utilization of multiple clinical information systems that impact their daily work processes, as well as troubleshooting complex system issues across the Hackensack Meridian Health (HMH) network. Also responsible for providing Electronic Health Record (EPIC) education, including but not limited to how to correctly input clinical information, utilize best practices to save clinician time, and demonstrate how physicians and clinicians can obtain needed information from EPIC. An important aspect of this position is becoming a team member that provides at-the-elbow physician supportive services across HMH, as well as providing new-hire EPIC training to clinicians for network system access. Additionally, works with administration and physician leadership to increase physician usage; understand barriers to adoption and will suggest ways to address either through workflow or proposed system changes.

This is position is at Jersey Shore University Medical Center in Neptune and you will need to cover sites in the southern area as needed. This would include Riverview Medical Center,  Jersey Shore University Medical Center and Ocean University Medical Center.

Qualifications:

Education, Knowledge, Skills and Abilities Required:

• Associate's degree. 
• Minimum of 3 years of experience in the clinical area (i.e. PCT/NUS/Education/HIM) in which the role interacts directly with providers and has previous use of clinical applications, preferably EPIC.
• Basic proficiency with business-type applications (Word, Excel, and PowerPoint, Google Product line).
• Medical Terminology experience/Electronic Medical Records system experience.
• Previous role in which applicant provided research and troubleshooting of `issues' and concerns to resolution
• Strong organizational skills and abilities.
• Drivers License/dependable transportation for self to travel between Network campuses as needed.
• Must have flexible working hours as well as flexibility scheduling and travel
• Ability to work in a fast paced environment, delivering high quality solutions and playing an integral part of a cohesive team. 
• Exceptional ability to successfully work together with nursing, ancillary, physician, and all teams at all levels.

Education, Knowledge, Skills and Abilities Preferred:

• Bachelor's degree preferred.
• Previous `Super User' experience with clinical systems.
• Minimum of 3 years of experience providing system support to physicians and clinical staff; or a minimum of 2 years of experience working in a clinical setting with daily use of an electronic medical record.
• Previous experience with EPIC systems or equivalent Clinical Application Vendor.
• Minimum of 3 years of proven knowledge of clinical workflows and track record of providing excellent support to physicians and clinical staff.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!