What are the responsibilities and job description for the Senior Practice Outreach Coordinator position at HMH PHYSICIAN SERVICES, INC.?
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
A Senior Practice Outreach Coordinator will function as a peer leader and is an experienced Practice Outreach Coordinator (POC) who is at the expert level of both workflow knowledge and skill set as a POC.The role will function to onboard and train new Practice Outreach Coordinators, evaluating and ensuring their competency. This role will also serve as an ongoing mentor of the Practice Outreach Coordinator team to optimize workflows and outreach to patients to close gaps in care. The Senior Practice Outreach Coordinator will have a broad scope in mentoring and supporting the Practice Outreach Coordinator team with workflow optimization and new projects as well as supporting new practice acquisitions. Coaches the team on Team Steps for physician practices, motivational interviewing, relationship building and team building.
Qualifications:
Education, Knowledge, Skills and Abilities Required:
- Minimum of 2 years of experience as a Practice Outreach Coordinator on the Ambulatory Quality and Patient Safety team.
- Associates degree in Healthcare related field, or two years relevant experience with health care or medical practice.
- Ability to work on multiple projects concurrently in a fast paced, timeline driven environment.
- Strong planning and organizational skills with the ability to work independently, multi-task, and prioritize responsibilities.
- Proficiency in Electronic Medical Record required.
- Must have reliable transportation as travel is required. May need to travel to any location within the Hackensack Meridian Health network depending on organizational need.
- Excellent written and verbal communication skills.
- Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
Education, Knowledge, Skills and Abilities Preferred:
- Bachelor's Degree is preferred with focus on Health Care administration, principles of management, Population Health, Health Care Education, Community Health, Health Information Management, or Information Technology.
Licenses and Certifications Required:
- Valid Driver's License from a USA state.
Licenses and Certifications Preferred:
- Certified Medical Assistant.
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
