What are the responsibilities and job description for the Inside Sales Representative position at HMM America Shipping Agency, Inc.?

Job Description

About HMM America Shipping Agency :

HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.

HMM is currently ranked Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks and offices around the world. HMM is highly regarded as one of the world's top integrated-logistics companies with a commitment to operational excellence by our team of industry professionals and state of the art technology.

GENERAL POSITION OVERVIEW

Inside Sales Representative sell to clients in an office environment mostly through phone calls / emails following up sales leads and occasional cold callings. Representative staff work in concert with Account Executives to secure business. Individuals in this group must be dynamic, balancing various facets of their workload through strong organization skills and effectively prioritizing short and long-term tasks.

ESSENTIAL JOB FUNCTIONS / DUTIES

Communicate with customers via email / phone mostly with occasional face-to-face meetings.
Create, amend, update and review service contracts along with the main service contract holders.
Collaboratively work with pricing / trade to ensure pricing / rates are properly updated.
Detailed review of other operating system menu to assist with customers and solve problems / issues.
Follow through with rate inquiries & new opportunities and ensure right parties are involved.
Follow through with pending issues to ensure they come to conclusion.
Assist with daily reports for Account Executives to ensure no opportunities are lost.
Update on daily hold bookings, run daily rating issues and address any system glitches
Performs other duties as assigned.

QUALIFICATIONS

ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES

Be enthusiastic and passionate and general willingness to assist others around you.

A strong business acumen.

A willingness to assist customers with positive attitude.

A strong desire to work independently and yet understand how to work collaboratively in a team-setting.

Excellent verbal and written communication skills.

Must be well organized and able to prioritize work and think clearly on the processes.

Good problem solving and being detailed-oriented.

Should understand dynamics of basic negotiations.

Basic understanding of business and sales / marketing is essential.

Understanding of international business and global trade is useful.

Any knowledge of ocean shipping on either import or export is extremely helpful.

Outstanding knowledge of MS office; knowledge of CRM and other TMS software is a plus.

EDUCATION AND EXPERIENCE

High School diploma or GED required; bachelor’s degree in business, sales, marketing, global logistics, or maritime is preferred

Preferred 1-3 years of experience in ocean freight, supply-chain management, or global logistics.

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year. HMM provides equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program

Apply for this job

Receive alerts for other Inside Sales Representative job openings

Inside Sales Representative

What are the responsibilities and job description for the Inside Sales Representative position at HMM America Shipping Agency, Inc.?

What is the career path for a Inside Sales Representative?

Job openings at HMM America Shipping Agency, Inc.

Not the job you're looking for? Here are some other Inside Sales Representative jobs in the Seattle, WA area that may be a better fit.

We don't have any other Inside Sales Representative jobs in the Seattle, WA area right now.

AI Assistant is available now!