Intermodal Rail Operations Manager

At HMM, we’re not just a global leader in integrated logistics and shipping—we’re shaping the future of maritime transport. With a diverse fleet and extensive global network, we deliver customized, sustainable solutions that create value for our customers. Our vision to be #1 in customer trust, employee satisfaction, and green shipping sets us apart from competitors. We offer competitive compensation, career development opportunities, and a work culture that blends autonomy with strategic support. Join us in driving innovation, sustainability, and success across the shipping and logistics industry.

Why HMM?

• Impactful Work: Be part of a company that shapes the global supply chain while contributing to economic, environmental, and social growth. At HMM, you’ll have the opportunity to work with a company committed to being #1 in customer trust, employee satisfaction, and green shipping.
• Career Growth: We are dedicated to your development. With mentorship, cross-department training, and career advancement opportunities, HMM invests in your success and professional growth.
• Collaborative Culture: Enjoy a dynamic work environment that fosters autonomy while providing continuous support and guidance from leadership to ensure your success and personal development.
• Competitive Benefits: HMM offers competitive compensation packages, health benefits, performance bonuses, 401K, and employee discount programs to support your well-being.
• Work-Life Balance: We believe in maintaining a healthy balance. Our generous vacation and floating holidays give you the flexibility to recharge and maintain a fulfilling life outside of work.

HMM is seeking a skilled Intermodal Rail Operations Manager to manage inland rail billing operations across the US, Canada, and Latin America. This role focuses on minimizing rail cargo idling time for both inbound and outbound shipments, ensuring smooth terminal operations, and pushing for the quick release of HMM cargo as top priority. The position also involves managing rail billing EDI issues and addressing customer requests to maintain reliable rail services.

Key Responsibilities:

• Understand and work with HMM's Compass system for rail billing processes and ensure smooth operations
• Monitor service provider performance, focusing on improving rail transit times and ensuring reliable service
• Maximize HMM’s rail volume at LA/LB terminals by securing on-dock volume and reducing reliance on other carriers
• Coordinate rail cargo release dates with terminals and inland rail facilities, ensuring timely shipments
• Address rail billing EDI issues in collaboration with HMM IT and railroad IT teams to resolve any concern
• Prepare detailed reports on terminal idling issues, providing insights to management for continuous improvement
• Recommend system enhancements to streamline operations and boost efficiency.
• Maintain comprehensive Rail Operation manuals for consistent, best-practice processes
• Train new hires in HASA Traffic to ensure a skilled and knowledgeable team
• Take on additional responsibilities as assigned, contributing to the success of the rail operations team

Required Skills & Experience

Education: Bachelor’s Degree in Transportation, Operations, or Supply Chain Management, Business administration or equivalent education and experience.

Experience:

• Prior experience in freight forwarding, logistics, or a related field is preferred
• 5 years of Experience in ocean exports is highly desirable
• 4 years of Experience in intermodal rail operations, rail billing, or logistics coordination is highly preferred
• Experience working in US, Canada, and Latin American rail operations, particularly in major port terminals like LA/LB
• General understanding of International Container Business especially inland service in the US area preferred

Essential Skills:

• Ability to monitor and analyze service provider performance, identify issues like rail cargo idling, and propose improvements
• Strong communication skills to liaise effectively with terminals, vendors, and internal teams
• Strong understanding of rail billing systems, especially EDI processes and system integrations
• Familiarity with terminal operations and rail transit times.
• Ability to troubleshoot and resolve issues related to rail billing, cargo idling, and other logistical concerns
• Excellent attention to detail to ensure accuracy in billing, cargo management, and reporting
• Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and communication
• Ability to learn and navigate new software and systems quickly
• Ability to work independently and as part of a team, collaborating with multiple departments (e.g., Terminal Operations, Pricing)

Join HMM and navigate the future of shipping and logistics, where you’ll grow alongside an industry leader committed to sustainability, innovation, and excellence.

About HMM America Shipping Agency:
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated, and other specialized cargo.

HMM is currently ranked in the Top 8 global ocean carriers in terms of service network and market capacity. HMM has formed a global business network of vessels, terminals, railroads, trucks, and offices around the world. HMM is highly regarded as one of the world's top integrated logistics companies with a commitment to operational excellence by our team of industry professionals and state-of-the-art technology.

Additional Details:

The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year.

HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics. We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E-Verify program.

Job Type: Full-time

Pay: $70,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Desired Salary Range?
• Do you have at least 5 years of proven experience in o Experience in intermodal rail operations, rail billing within ocean carrier industry?

Education:

• Bachelor's (Required)

Ability to Commute:

• Irving, TX 75039 (Required)

Ability to Relocate:

• Irving, TX 75039: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $85,000