What are the responsibilities and job description for the Logistics Inbound Traffic Coordinator position at HMM America Shipping Agency, Inc.?
Job Description
Job Description
HMM is a leading global shipping company operating over 130 state-of-the-art vessels encompassing more than 50 sea routes to over 100 ports of call. HMM strategically collaborates with customers to develop customized supply chain solutions for dry, refrigerated and other specialized cargo.
HMM has formed a global business network of vessels, terminals, railroads, trucks and offices around the world. HMM is highly regarded as one of the world's top integrated-logistics companies with a commitment to operational excellence by our team of industry professionals and state of the art technology.
GENERAL POSITION OVERVIEW
Monitor and expedite all Import containers from discharge to truck and / or rail in a timely manner without fail. Additionally, releasing all local containers. Assist with general problem resolution issues at terminals and rail ramps. Connect customers with appropriate internal parties if the scope of discussion requires specific expertise. Utilize key systems to address responses to issues / inquiries from customers. Analyze various data and filter specific information to effectively communicate customs issues. Work cohesively with other internal teams as need to service the efficient and effective delivery of cargo to HMM customers.
ESSENTIAL JOB FUNCTIONS / DUTIES
- Expediently move cargo from ship to terminal, terminal to rail and / or truck and local releases.
- Open vessel two days prior to arrival
- Send timely Job Orders to HASA Intermodal
- Ensure all regulatory requirements have been met prior to movement.
- Monitor idling containers to avoid storage cost at terminal and rail throughout container movement.
- Communicate with customer on issues preventing efficient movement.
- Send Pick-up numbers for rail moves.
- Premium Service Coordination.
- Respond to external / internal customer emails.
- Guarantee storage when necessary.
- Performs other duties as assigned.
QUALIFICATIONS
ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES
EDUCATION AND EXPERIENCE
