What are the responsibilities and job description for the Intern - Housing Stability Administrative position at HMONG AMERICAN PARTNERSHIP?
Job Details
Description
Primary Function of the Position
The Housing Stability Administrative Intern is responsible for pre-screening potential participants and handling mail. They will provide general information regarding the Housing Stability program, handle checks, schedule meetings with participants and other duties as assigned.
The candidate must demonstrate a strong work ethic, integrity, accountability, and high performance in previous work experience. The best candidate for this position is someone who can align themselves to our outcomes-driven culture and understands the unique challenges of an immigrant and refugee workforce population. We are looking for a high performer and achiever, innovative, and a pulse on employment service trends, driving programs, and services towards results and outcomes.
Position Responsibilities
- Pre-screen Housing Stability participants
- Scheduling participants to meet with the Housing Stability Case Manager
- Responding and following up on emails and voicemails
- Handling sensitive documents, checks and mail
- Providing participants with information about HAP programs and other community resources as needed
- Data entry
- Other duties as assigned
Qualifications
Skills, Knowledge, and Abilities
- Customer service
- Scheduling experience a plus
- Strong written and verbal communication skills
- Experience with technology such as landline phones, computer, copier and fax machine
- Data entry
- Organizational skills
- Problem-solving skills
- Working with diverse communities
- Bilingual in Hmong and/or Karen and English a plus
- Housing and/or homelessness prevention knowledge/experience a plus
Salary : $16
