Guest Room Attendant (GRA)

House is your house:

The door is open. “Please come in”.

Based in Charlotte, we own and operate properties where opportunities knock and people who are looking for hospitality career answers. So here we are, and by taking this opportunity it will take your career to the next level.

About the Role

We’re seeking a proactive, organized, and friendly Guest Room Attendant (GRA), you’ll play a vital role in our hotel operations. You’ll be responsible for maintaining the cleanliness and comfort of our guest rooms and common areas.

What We’re Looking For

• Are you detail-oriented with a passion for cleanliness
• Previous experience in housekeeping is a plus, but not required
• Hotel or Hospital cleaning services experience an advantage
• Strong attention to detail and excellent organizational skills
• Ability to work independently and as part of a team
• Willingness to work a flexible schedule, including weekends and holidays

Key Responsibilities

• Clean and arrange guest rooms to hotel brand standards
• Replenish guest rooms and baths with amenities, supplies, and linen
• Respond to guest requests and report any issues
• Maintain inventory of cleaning supplies and linens
• Create Workorders for any area required.
• Follow H. House & Brand standard cleaning procedures.

Why Join Us?

Our staff is our success. This is our motto, but it’s also our mindset. It means we work hard so your love for being a part of our team comes easy. By taking care of you and ensuring you have every opportunity to grow and succeed, we propel your potential and become partners in your success.

Are you down-to-earth yet ready to take your career to the next level?

Because we know that the greatest return doesn't start with the hotel; “It starts with you”.

To effectively clean hotel rooms and public areas, housekeeping staff need a well-stocked cart.

Essential items include:

• Vacuum Cleaner: Ideal for carpets and upholstery.
• Mop and Bucket: Necessary for cleaning floors and hard surfaces.
• Cleaning Cloths: Different types for various cleaning needs.
• Antibacterial Products: Use alcohol-based sanitizers for effective germ control.
• Microfiber Cloths: Perfect for dusting and polishing without scratching surfaces.
• General Cleaners: Include glass cleaners and versatile surface detergents.
• Disposable Gloves: Maintain hygiene during cleaning.
• Broom and Dustpan: Sweep hard floors and gather debris easily.

Hotel or Hospital cleaning services experience an advantage

Previous experience in housekeeping is a plus, but not required

Strong attention to detail and excellent organizational skills

Ability to work independently and as part of a team

Willingness to work a flexible schedule, including weekends and holidays