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Creative Services Manager Job at HNTB in Atlanta

HNTB
Atlanta, GA Full Time
POSTED ON 4/27/2025
AVAILABLE BEFORE 5/11/2025

What We're Looking For

At HNTB, you can create a career that is meaningful to you while building communities that matter to all of us. For more than a century, we have been delivering solutions for some of the largest, most complex infrastructure projects across the country. With our historic growth, it is an exciting time to join our team of employee-owners.

This position is an opportunity to :

Lead creative briefings and help develop and execute marketing plans and campaigns.

Develop and implement project management strategies for efficient and timely delivery of client collaterals, with milestone checkpoints for editing, reviews, and completion to HNTB’s 4 for 4 standards : quality work on time, on budget, and to the client’s satisfaction.

Oversee the development of published content (speeches, remarks, statements, press releases, key messages, video scripts, social media posts, and other editorial content for promotional and public outreach purposes) on behalf of the client.

Manage the creative team of graphic artists, copy editors, and multimedia (drone and conventional videography) specialists for effective content development and production.

Translate ideas and objectives into messaging that relates to the topic, speaker, and intended audiences; as well as fact-check all communications and content to ensure accuracy.

Identify opportunities to create or enhance client collateral and marketing materials, information and promotional content, and delivery channels (i.e. brochures, fact sheets, newsletter content, branded programs, videos, social media, etc.).

What You’ll Do :

  • Manage day-to-day operations and oversee the creation of marketing and communications collateral to ensure that it is consistent with client brand guidelines and quality standards including fact sheets, presentations, press releases, and reports.
  • Implement public involvement, communications, and outreach strategies and programs for clients to facilitate communication and acceptance of projects and initiatives and monitor their success.
  • Develop content to provide consistent, targeted, and impactful messages.
  • Direct the development of and approve speeches, presentation materials, correspondence, digital media (such as social media, email newsletters, and websites), and other media for client review.
  • Engage with clients to develop, recommend, and determine appropriate communications vehicles to disseminate project or program information with stakeholders as directed by the communications plan and the client.
  • Identify stakeholder perceptions of the initiative and its services, and make recommendations necessary to improve perceptions, build support and advance project or program goals.
  • Define and report key performance indicators (KPIs) to indicate a campaign's level of effectiveness.
  • Plan and coordinate community meetings including scheduling, determining location, and ensuring proper setup and materials are present.
  • Oversee compliance with rules and laws specifically outlined by state and federal regulations and those that may be requested by clients.
  • Implement quality control procedures to ensure the team is producing high-quality programs.
  • Contribute ideas for new initiatives through research and recommend innovative communications and outreach techniques.
  • Be responsible for the recruitment, hiring, mentoring, development, and retention of staff, including performance and compensation reviews.
  • Contract with and manage sub-consultants for public / community relations, graphic design, and other outside work when needed.
  • Perform other duties as assigned.

What You’ll Need :

  • Bachelor's degree in Political Science, Marketing, Communications, English, Journalism, or related field and 8 years of relevant experience, or
  • In lieu of education, 12 years of relevant experience.
  • What We Prefer :

  • Excellent written and oral communication skills.
  • Strong grammar skills.
  • Ability to work well in a team environment and relate to people at all levels of the organization.
  • Superior time management and organization skills; capable of managing multiple assignments simultaneously.
  • Attention to detail and quality control of ideas, correspondence, and department planning.
  • Ability to perform multiple duties and change from one task to another without loss of efficiency or composure.
  • Additional Information

    Click here for benefits information : HNTB Total Rewards

    Click here to learn more about EOE including disability and vet

    Visa sponsorship is not available for this position.

    Job Type : Regular

    Full / Part Time : Full time

    Job Category : Public Engagement and Communications Group

    ReqID : R-24760

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