What are the responsibilities and job description for the Bingo Floor Clerk position at Ho-Chunk Gaming-Wisconsin Dells?
Job Summary
Responsible for the daily activities of selling inventory to patrons, including but limited to new and repeat sales and cash transactions, providing excellent customer service, proper documentation and following the appropriate procedures which ultimately enhances every interaction for our guests and employees; customer service is our top priority for both internal and external guests.
Responsibilities
1. Report to work daily on time as scheduled with minimal occurrences.
2. Daily maintain the minimum average sales based on assigned position.
3. Daily perform transactions with minimal variances.
4. Daily provide professional customer service to all of our guests, both internal and external.
5. Daily adhere to all site-specific policies including Standard Operating Procedures, Class II Internal Control Manual, Employee Relations Act, as well as the Minimum Internal Control Standards.
6. Daily ensure information regarding upcoming promotions are made available to the public through announcements.
7. Daily receive and verify all items issued to you by Inventory.
8. Daily provide the sales of bingo packets, extra cards, pull tabs and specials to bingo patrons within established procedures to guests.
9. Daily verify and call back bingos to the caller.
10. Daily call numbers for bingo games and keep proper time between numbers.
11. Daily operate a Bingo Card Verifier accurately.
12. Daily make copies of all bingo-session-related literature for distribution to guests.
13. Daily clean assigned work area and do general clean-up during and at the conclusion of each session.
14. Perform other duties and responsibilities as assigned by supervisor.
Qualifications
EDUCATION:
1. Must have a high school diploma or GED.
ESSENTIAL:
1. All casino employees will be subject to the Criminal and Background restrictions of the Ho Chunk Nation.
2. Must be bendable.
3. Must be free of money related convictions.
EXPERIENCE:
1. Steady and dependable work record with a minimum of one (1) year prior work experience with cash registers.
Knowledge, Skills, and Abilities
1. Must have reliable transportation.
2. Must be neat in appearance.
3. Must possess the ability to add, subtract, multiply and divide with the use of a calculator.
4. Must possess the ability to count and make change, rapidly and accurately.
5. Must be able to work without being involved in interpersonal conflicts.
6. Must be able to speak clearly and concisely in front of large audiences.
Join us as we strive to provide an exceptional experience for our guests while fostering a supportive work environment for our team members!
Job Type: Full-time
Pay: $14.92 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Baraboo, WI 53913 (Required)
Ability to Relocate:
- Baraboo, WI 53913: Relocate before starting work (Required)
Work Location: In person
Salary : $15