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Case Manager

Hoʻolaulima Government Solutions, LLC, (HGS)
El Paso, TX Contractor
POSTED ON 5/8/2023 CLOSED ON 5/20/2023

What are the responsibilities and job description for the Case Manager position at Hoʻolaulima Government Solutions, LLC, (HGS)?

Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies.


HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.


You will receive a comprehensive benefits package that includes:

  • Health insurance
  • Dental insurance
  • Life insurance
  • Professional training reimbursement
  • 401K
  • Disability insurance
  • ...and much, much more!

Job Summary: The Case Manager is responsible for coordinating case management and family reunification services for children in an on-site children's residential facility. Responsible for the safe and timely release of all children to appropriate care. They ensure contractual requirements and client expectations are met at the on-site residential facility.


Principle Accountabilities:

  • Coordinates case management and family reunification services for children.
  • Initiates and maintains direct contact with each child and the childs family while the child is in ORR care in order to efficiently advance the child's family reunification and release the child from the facility.
  • Identifies potential family members or other sponsors for reunification.
  • Facilitates the timely release or discharge of children to identified family members or authorized caregiver/custodian and documents the provision of services in each child's case file.
  • Supports family members or other sponsors to assist them with understanding the process and the childs needs.
  • Conducts and documents ORR unaccompanied child (UC) assessments in accordance with ORR policies and procedures.
  • Reports significant incidents in accordance with ORR policies and procedures.
  • Works closely with counselors and care coordinators to ensure communication.
  • Maintains the ORR Database in accordance with ORR policies and procedures.
  • Other duties as assigned by supervisor.

Other Duties:

  • Performs duties in a safe manner.
  • Follows the corporate safety policy.
  • Participates and supports safety meetings, training and goals.
  • Ensures safe operating conditions within area of responsibility.
  • Encourages co-workers to work safely.
  • Identifies close calls and/or safety concerns to supervisory personnel.
  • Maintains a clean and orderly work area.
  • Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.

Minimum Requirements:

  • Bilingual in Spanish and English.
  • Associates degree in social service fields, behavioral sciences, or human services.
  • Minimum Two (2) years of experience in case management activities with children or child welfare
  • Advanced degree can be substituted for years of experience.



HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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