Demo

Customer Service Representative

Hoag Memorial - HOSPITAL BILLING
Costa Mesa, CA Temporary
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/13/2025

Details

Client Name

Hoag Memorial - HOSPITAL BILLING

Job Type

Local

Offering

Non-Clinical

Profession

Clerical / Admin

Specialty

Customer Service Representative

Job ID

15965554

Job Title

Customer Service Representative

Weekly Pay

620.0

Shift Details

Shift

5x8 Days

Scheduled Hours

Job Order Details

Start Date

02 / 17 / 2025

End Date

08 / 16 / 2025

Duration

26 Week(s)

Job Description

Customer Service Specialist

Pride Health is hiring a Customer Service Specialist for one of its clients in California.

This is a 6-month contract with the possibility of temp to hire with competitive pay and benefits.

Location - Costa Mesa, California- 92626

Pay range - $20 - $23 per hour. (Based on relevant experience)

Length of assignment - 6 months contract. (Possibility of temp to hire)

Shift - Monday to Friday 8 : 30 am-5 : 05 pm; 100% onsite.

Job Summary

The Customer Service Specialist serves our patients, members, and providers.

Job Duties

  • Responsible for answering phone calls and scheduling patient appointments.
  • Triage phone calls as necessary. May conduct patient / member pre-certification to ensure coverage for appointments and medical care.
  • With the assistance of data and technology, they function as liaisons and ensure high-value and personalized experiences.

Requirements

  • High school diploma or equivalent required.
  • One (1) - three (3) years of customer service experience.
  • Must have 2 years' experience with radiology diagnostic testing scheduling experience - e.g. mammogram, DEXA, X-ray, Ultrasound, CT, MRI, Nuclear Medicine.
  • Must have Health insurance verification knowledge.
  • PREFERRED : - Epic EMR experience.
  • Benefits

    Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

    Equal Opportunity Employer

    As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics

    Client Details

    Address

    2975 Red Hill Ave #200

    City

    Costa Mesa

    State

    Zip Code

    92626

    Job Board Disclaimer

    Pride Global and its entities offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life and disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

    Salary : $20 - $23

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