What are the responsibilities and job description for the Condominium Association Support Administrator position at HOATalent?
Our Mission:
At PAMco, we treat each community as if our mothers lived there. Guided by our values of Integrity, Professionalism, and Leadership, we are committed to providing transparent, ethical, and personalized association management services.
Our mission is simple: to enhance and preserve property values while fostering strong, thriving communities.
Our Core Values:
Integrity
- Conducting all actions with the highest ethical standards and moral code.
- Ensuring open transparency in every interaction.
Professionalism
- Upholding the highest standards in relationships with homeowners, board members, and vendors.
- Demonstrating punctuality and preparedness for all meetings and appointments.
- Investing in industry training and education to stay ahead in providing superior service.
Leadership
- Offering training and education to Boards of Directors for informed decision-making.
- Guiding communities to ensure fairness and equity for all residents.
- Anticipating community needs and presenting proactive solutions to emerging challenges.
- Leveraging experience to preserve and enhance property values.
What We Do:
PAMco specializes in professional association management services for communities throughout Central Texas. With a focus on personalized care and expertise, we provide:
- Transparent financial management.
- Hands-on support for Boards of Directors.
- Vendor coordination and oversight.
- Proactive community planning and problem-solving.
- Comprehensive training and education for board members.
Our well-trained and experienced property managers and support personnel are dedicated to ensuring every community we serve thrives.
Why Choose PAMco?:
- We live and work in Texas, serving our neighbors with pride and care.
- We bring over 15 years of experience in association management.
- Our team is highly trained and continually educated to stay ahead of industry trends.
- We treat every community with the respect, transparency, and dedication it deserves.
Key Responsibilities:
- Assist the Manager in carrying out association policies and board directives
- Communicate with owners and residents via email, phone, and courtesy correspondence
- Collaborate with Property Managers to ensure timely and comprehensive communication with Board members
- Initiate maintenance work orders and process to completion
- Create and maintain annual meeting and contract calendars
- Assist with the preparation of all materials for Board and Annual Membership Meetings
- Distribute meeting materials at the Annual Membership Meetings
- Accomplish special projects and assignments as directed
- Update the CINC system with the creation of violation letters, architectural review application submittals, and vendor work orders
- Perform such other functions as may be assigned from time to time
Requirements:
- Analyze and interpret the needs of residents and offer appropriate solutions
- Communicate effectively, both orally and in writing
- Coordinate independent contractors
- Maintain record-keeping systems and procedures
- Meet deadlines
- Work with sensitive information and maintain confidentiality
- Demonstrate good client interaction and overall interpersonal skills
- Excellent problem solver. Demonstrates the ability to use creative alternatives
- Have high attention to detail, be flexible, and a quick learner
- Have a positive, can-do attitude with a commitment to excellence Be service and results-oriented
- Organize resources and establish priorities
Physical Requirements:
- Willingness and ability to sit in a seat for long periods, talk on the phone and use a computer and other business equipment, which may require standing
- Ability to walk the property for site visits. Willingness and ability to take minimal risk to climb one-story ladders to roof hatches or to go into boiler and other equipment rooms
Nice to Haves:
- Industry experience
- Bachelor's or Associate degree
