Deed Restriction Inspector

(https://www.pamcotx.com/about/)

Our Mission

At PAMco, we treat each community as if our mothers lived there. Guided by our values of Integrity, Professionalism, and Leadership, we are committed to providing transparent, ethical, and personalized association management services.

Our mission is simple: to enhance and preserve property values while fostering strong, thriving communities.

Our Core Values

Integrity

• Conducting all actions with the highest ethical standards and moral code.
• Ensuring open transparency in every interaction.

Professionalism

• Upholding the highest standards in relationships with homeowners, board members, and vendors.
• Demonstrating punctuality and preparedness for all meetings and appointments.
• Investing in industry training and education to stay ahead in providing superior service.

Leadership

• Offering training and education to Boards of Directors for informed decision-making.
• Guiding communities to ensure fairness and equity for all residents.
• Anticipating community needs and presenting proactive solutions to emerging challenges.
• Leveraging experience to preserve and enhance property values.

What We Do

PAMco specializes in professional association management services for communities throughout Central Texas. With a focus on personalized care and expertise, we provide:

• Transparent financial management.
• Hands-on support for Boards of Directors.
• Vendor coordination and oversight.
• Proactive community planning and problem-solving.
• Comprehensive training and education for board members.

Our well-trained and experienced property managers and support personnel are dedicated to ensuring every community we serve thrives.

Why Choose PAMco?

• We live and work in Texas, serving our neighbors with pride and care.
• We bring over 15 years of experience in association management.
• Our team is highly trained and continually educated to stay ahead of industry trends.
• We treat every community with the respect, transparency, and dedication it deserves.

Key Responsibilities

Inspections & Compliance

• Coordinate inspection schedules with Community Managers by the 1st of each month.
• Conduct property inspections on scheduled dates and document violations with updated photos.
• Notify Community Managers of any common area or street sign issues.
• Use community maps as needed for accurate reporting.
• Ensure inspection results are documented in the system and follow proper escalation procedures.

Communication & Customer Service

• Respond to voicemails and emails within 24 hours (excluding weekends).
• Maintain detailed notes in homeowner accounts after each interaction.
• Clearly communicate expectations and updates to team members and leadership.

Time Management & Office Presence

• Arrive at the office by 9 AM unless alternate arrangements are approved.
• Update In/Out Board and RingCentral to indicate availability.
• Make up any missed time within the same day or the following day if not using PTO/Sick time.
• Notify supervisors in advance if running late or needing schedule adjustments.

Vehicle Usage

• Check out a company vehicle using the In/Out Board before inspections.
• Return keys promptly to the designated storage area after use.
• Inform management if taking the vehicle home instead of returning it to the office.

Letter Processing & Documentation

• Process and mail violation letters within 48 hours of inspection.
• Proofread letters for accuracy and ensure they include updated photos.
• Save PDF copies of processed letters in SharePoint for record-keeping.
• Follow community-specific guidelines for color or black-and-white copies.

Certified Letters & Attorney Accounts

• Post charges within 24 hours for certified letters.
• Maintain accurate tracking records in SharePoint.
• Update photos for attorney-monitored violations and notify the manager once resolved.

Additional Responsibilities

• Stay informed on relevant laws, property codes, and association policies.
• Assist with manager-led inspections by mailing letters and verifying accuracy.
• Report any issues with the CINC App to the Office Manager.
• Support incoming homeowner calls regarding deed restrictions, account details, and community regulations.