What are the responsibilities and job description for the Residential Property Coordinator position at HOATalent?
Realliance Property Management (RPM) is a trusted leader in property management, dedicated to building strong relationships and delivering peace of mind to property owners and tenants alike. Founded with the vision of providing exceptional service, clear communication, and innovative solutions, RPM has grown into a premier partner for comprehensive property management. By focusing on people, properties, and lasting success, we help clients maximize value while ensuring satisfaction every step of the way.
At RPM, our mission is to help clients achieve their property investment goals by offering exceptional service, reliable guidance, and lasting value. Guided by our vision to be the nation's premier property management partner, we are renowned for client success, innovative solutions, and personalized service excellence. We embrace challenges as opportunities, foster loyalty through transparent communication, and remain unwavering in our commitment to both people and properties.
Key Responsibilities:
- Administrative Support:
- Assist property managers with day-to-day operations, including tenant and owner communications, document preparation, and scheduling.
- Maintain and organize property records, lease agreements, and compliance documents.
- Prepare and distribute notices, meeting agendas, and minutes for Board of Directors meetings.
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Tenant and Owner Relations:
- Respond promptly to tenant and owner inquiries, addressing concerns and escalating issues when necessary.
- Coordinate maintenance requests and ensure timely resolution of tenant issues.
- Assist in onboarding new tenants and owners, including providing welcome materials and orientation.
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Financial and Operational Assistance:
- Process invoices, track expenses, and prepare reports for property managers and Board review.
- Assist in monitoring budgets, tracking variances, and recommending cost-effective solutions.
- Support property inspections by documenting findings and ensuring follow-up on action items.
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Vendor Coordination:
- Communicate with vendors and service providers to schedule and oversee property maintenance and repairs.
- Ensure vendor contracts and insurance requirements are up to date.
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Compliance and Reporting:
- Ensure compliance with local, state, and federal regulations, including housing and safety standards.
- Support the preparation of annual reports, audits, and budget planning.
Qualifications:
- Education: Bachelor's degree preferred, or equivalent work experience in property management or a related field.
- Experience: 1-3 years of administrative or property management experience, preferably in residential real estate.
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Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (e.g., Yardi, AppFolio).
- Strong organizational and multitasking skills with attention to detail.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Knowledge: Familiarity with Washington, DC housing regulations, and property management best practices is a plus.
