Shipping Manager

Job Description:

SUMMARY:

The Shipping Manager is responsible for all outbound shipments in the warehouse. The Shipping Manager leads and directs the picking and packing team, as well as the LTL and export shipping functions. The Shipping Manager is responsible to create and improve processes and ensure top performance from all areas. This role will understand each process, and drive improvement by the use of metrics and data, as well as be a Subject Matter Expert (SME) in our ERP system to ensure that all transactions are performed in an accurate and timely manner. Overall, this position ensures that as parts come in, they are processed, transacted and available for shipping in the most efficient and accurate manner possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supervise and assists in daily shipping actives: responsible for all dock functions, shipping and processing of parts, LTL and export shipments. Also, responsible for department 5S and all other task related to the shipping process.
• Measuring and reporting the effectiveness of the department activities.
• Developing and maintaining departmental work instructions for all tasks.
• Establishing or adjusting work procedures to meet warehouse demands as dictated by work flow.
• Interpreting company policies to workers and enforcing safety regulations.
• Recommending and implementing measures to improve quality of service, increasing efficiency of department and work crew and equipment performance.
• Continuously improve shipping operations through the use of lean enterprise practices.
• Conferring with other supervisors to coordinate activities of individual departments and serving internal customers.

Supervisory Responsibilities:

• This position has supervisory responsibilities and carries out these responsibilities in accordance with the ITW’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees, addressing complaints, coaching/mentoring for performance and resolving problems.
• These supervisory responsibilities for the warehouse must be in line with the goals and objectives set forth by the Warehouse Manager.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Work Experience:

• Bachelor’s degree in Logistics, Supply Chain, or Operations
• 3-5 years’ experience in a supervisory role.
• Strong communication skills; verbal and written
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

Desired Education/Experience:

• 3 years of experience in Transportation
• Previous Shipping/Receiving or manufacturing experience
• Experience in Microsoft Dynamics 365 for Finance and Operations a plus

Certificates and Licenses:

• Certification in Six Sigma and ISO 9001 is preferred, but not required
• Proficiency in electronic shipping software
• In-depth knowledge of logistics and shipping documentation
• Knowledge of shipping industry regulations.
• Advanced analytical, leadership, and problem-solving skills
• Exceptional organizational and time-management skills
• Excellent interpersonal and communication skills

COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies.

Leadership Skills:

• Must be able to adapt to a fast paced, constantly changing environment.
• Excellent creative thinking skills with emphasis on developing and growing team members as well as developing innovative solutions to complex problems.
• Proven collaboration skills with the ability to effectively supervise, coach and influence employees.
• Establishes and maintains effective, collaborative work relationships both internally and externally.

Time Management and Communication Skills:

• Sound judgment and excellent written communication skills
• Demonstrated ability to communicate orally with individuals from within and outside of the organization.
• Prioritize regular workload, special tasks, and concurrent projects, allocating time and resources to ensure that work is completed accurately and efficiently within established time frame.
• Balances team and individual responsibilities

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

While performing the duties of this Job, the employee is:

• Regularly required to be on feet 8 hours a day
• Regularly required to lift 20 lbs.
• Frequently required to 40 lbs.
• Occasionally required to 50-60 lbs.

Working Conditions

• The noise level in the work environment is usually moderate to low
• May be exposed to temperature variations based on season