What are the responsibilities and job description for the Spa Manager position at Hoboken Wellness Spa?
Job Summary
We are seeking a dedicated and dynamic Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will have a passion for customer service and a strong background in sales and employee management. As the Spa Manager, you will be responsible for ensuring an exceptional experience for our clients while leading a team of skilled professionals. Your role will involve fostering a positive work environment, driving sales initiatives, and maintaining high standards of service.
Responsibilities
- Manage daily operations of the spa, ensuring smooth workflow and exceptional customer service.
- Supervise and train staff, providing employee orientation and ongoing development opportunities.
- Drive sales by promoting spa services and products, utilizing effective communication techniques to engage clients.
- Conduct interviews for potential new hires, assessing their fit within the team and the spa's culture.
- Maintain inventory levels, perform basic math calculations for product orders, and manage financial transactions accurately.
- Develop marketing strategies to attract new clients and retain existing ones through excellent service delivery.
- Ensure compliance with health and safety regulations while maintaining a clean and welcoming environment.
- Address customer inquiries and resolve any issues promptly to ensure client satisfaction.
Experience
- Proven experience in a managerial role within the spa or wellness industry is preferred.
- Strong customer service skills with the ability to communicate effectively with clients and staff.
- Sales experience is essential; knowledge of wireless sales is a plus.
- Ability to supervise a diverse team, fostering an inclusive atmosphere that encourages collaboration.
- Multilingual abilities are advantageous to cater to a diverse clientele.
If you are passionate about the wellness industry and possess the skills necessary to lead a successful spa team, we encourage you to apply for this exciting opportunity!
Job Type: Contract
Pay: $20.00 - $30.00 per hour
Expected hours: 5 – 10 per week
Shift:
- Morning shift
Work Location: In person
Salary : $20 - $30