What are the responsibilities and job description for the VMI Specialist I position at Hodell-Natco Industries Inc?
Job Details
High Lift Operator/Box Truck Driver
Be part of a winning Team!
Are you passionate about customer service and safety with an eye for detail, have a clean driving record and enjoy the warehouse environment? At Hodell-Natco (HNI), we specialize in vendor managed services and are looking for you!
Work in a high volume, fast-paced environment where you will be working in both our warehouse servicing specialty customer orders as well as working on-site at a customer's location.
RESPONSIBILITIES
Support Vendor Managed Inventory (VMI) in our warehouse environment, pulling product, transporting materials and providing customer support to designated on-site areas to fulfill predetermined inventory and product needs.
- Pick/pack orders when field work is not required.
- Safely operate company vehicles to deliver and provide on-site support and contact with our VMI customers.
- Ensure shelves are accurately stocked and orders placed as necessary by cycle-counting inventory & ordering product to avoid stock outs.
- Provide timely order information, allowing communication with HNI Ops & Sales.
- Responsible for cleaning/organizing areas including identifying products, establishing or adjusting min/max levels, setting up shelves, and labeling bins.
- Provide excellent customer service by forming positive relationships with clients and utilizing excellent in-depth knowledge of company products and programs.
- Provide feedback to Management regarding any issues with the VMI process.
- Provide information to Managers and Customer Service to help ensure the accuracy of Hodell-Natco products stocking positions.
- Be the eyes and ears of HNI when on customer's site by providing information to the organization to ensure service levels are maintained and not compromised.
SKILLS & ABILITIES
- Able work in a Team environment understanding that our customers come first.
- Reliable and Dependable
- Professional customer service, communication and listening skills
- Aptitude to work with industrial/engineered parts such as fasteners, hardware and special parts.
- General understanding of production lines, warehouse operations and delivery schedules
- Proactive organizational and problem-solving abilities
- Passion for accuracy, quality and continuous improvement
- Be able to comply with drug free work place requirements, seven-year criminal background screen and DMV compliance
- Forklift experience a plus.
BENEFITS
- Full-time position with incentives, paid vacation and holidays
- Medical, Dental, Vision, EAP, Life, STD, LTD and supplemental accident/critical illness & 401k with match
- Most schedules are day shift, Monday-Friday using company owned vehicles.
- Hodell-Natco is an Equal-Opportunity Employer'
Qualifications
REQUIREMENTS
- High school diploma or the equivalent with basic math aptitude and reading skills
- Familiarity with scan systems and basic comfort level with computers
- Prior warehouse and customer service experience
- Willingness and ability to work in a drug-free workplace as part of our Drug Free Safety Program
- Must have a clean driving record and be able to pass a 7-year criminal background screen
- Good physical condition with the ability to bend/lift stretch and regularly lift 50 pounds or more
