What are the responsibilities and job description for the Client Care Coordinator position at Hodes Veterinary Health Center?
Overview
We are seeking a dedicated Client Coordinator to join our team. The ideal candidate will have experience in a customer service or office setting and possess strong organizational skills to provide exceptional administrative support.
Responsibilities
- Serve as the primary point of contact for clients, addressing inquiries and providing information
- Schedule appointments and manage calendars efficiently
- Coordinate patient intake processes and ensure accurate documentation
- Assist in maintaining patient records and files
- Collaborate with the medical team to ensure seamless patient care
- Handle payment inquiries and process accurately
Experience
- Previous experience in a related field is preferred
- Proficiency in veterinary medical terminology is a plus
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
Join our team as a Client Coordinator to contribute to the delivery of quality patient care and support our clients throughout their pet's healthcare journey.
Job Type: Full-time
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Paid training
- Uniform allowance
Schedule:
- Monday to Friday
- Rotating weekends
Work Location: In person
